Free customer survey & questionnaires
Welcome to the minds of your customers.
Create professional customer surveys and questionnaires easily with LimeSurvey.
Brands and products are made for customers. Their needs, problems and sensitivities are at the forefront of your work to make it a fruitful relationship. LimeSurvey is your number one customer service company when it comes to customer questionnaires, customer votes, customer polls or quick, easy and anonymous customer surveys that you can send out into the world with your own corporate design.
Integration on your own website
Integrate our simple survey tools - customer surveys and questionnaires, customer satisfaction surveys, and customer service surveys - on your own website so visitors can take part directly as they browse.
Use your own domain
Use your own domain for your online customer surveys. This will gain you trust, and more people will be willing to participate in customer experience surveys, customer loyalty surveys and give you customer service feedback. If you need any help, feel free to contact our customer service team.
Individual design
Seamlessly integrate your familiar corporate logo into the customer survey using adaptable themes so participants can recognise your company immediately.
Registration form
Create your own expert panel with prior registration. That avoids multiple responses while maintaining contact with survey participants.
Simple file management
Create your survey with multimedia such as pictures, videos and audio. Allow your customers to upload any files they wish with the practical file manager.
Polls
Create short, informal surveys or polls and integrate them into your website so that you can get to know your customers and website visitors better and faster.
Create life surveys in Lime-squeezing time
Interacting with customers is your top priority.
LimeSurvey allows you to always maintain contact with your customers by conducting straightforward surveys in your own website environment. This way, you can reach conclusions about customer satisfaction, collect important feedback and identify improvements.
Sophisticated logic mechanisms enable you to ask only the relevant questions for each participant. All of this is available with 28 different types of questions in over 80 languages. You can invite your customers to participate in your online survey and send them reminders directly from the application thanks to our all-in-one solution.
What you see is what
you ask.
Number of users
Translate to over 80 languages
Frequently asked questions
We are very concerned about security. Your survey/response data is stored in a separate database with a separate username/password for each LimeSurvey Cloud instance. The connection of your browser to our servers is also encrypted using SSL.
The data inside LimeSurvey is by default not encrypted because it is regularly accessed by the LimeSurvey application (it is not at rest); however, you can configure responses to certain question types to be always encrypted at rest. Moreover, for participant data, you can select certain fields to be always encrypted.
Furthermore, we create daily backups of your LimeSurvey data. That data is at rest and encrypted, stored safely on a different drive, but at the same hosting location.
If you cancel your subscription, you will continue to have access to all features of your plan for the time period you already paid (this is the same for LimeSurvey ComfortUpdate and LimeSurvey Cloud). If you are using LimeSurvey Cloud and the subscription has expired, you will fall back to the Free package. You will still be able to access all collected responses and use all features of the Free version.
LimeSurvey Discounts
| Type | Percent |
|---|---|
| Teachers | 30% |
| Students | 50% |
| Non-profits | 30% |
Teachers and students must agree to only use LimeSurvey for classroom related work.
Applying for a discount is easy. There are only a few steps.
Step 1: Sign up for a free LimeSurvey account.
Step 2: Right after you sign up:
- For teachers: Email us your username and a scanned copy of the back and the front of your valid faculty ID.
- For Students: Email us your username and a scanned copy of the back and the front of your valid student ID.
- For non-profits: Email us your username and proof of your non-profit status or proof of your non-profit work (website, flyer or similar).
We will apply the discount after verifying the documents.
Step 3: We will send you a confirmation email after we applied the discount.
Step 4: Now you can order, and the discount should be automatically applied. If it is not applied, do not order, but please get back in touch with us. Discounts cannot be applied retroactively!
Please note: Discounts are bound to the entity applying for the discount. For example, it is not allowed to apply for a student discount, then use a company invoicing address on ordering.
At its own discretion, LimeSurvey reserves the right to decline the offer of a discount or to end/revert the discount due to suspected abuse.
If you are using our LimeSurvey Cloud hosting:
When creating your LimeSurvey Cloud instance, you will be asked for the server location, where we will host your data. Currently, we offer the following hosting locations:
- Germany (recommended for EU customers)
- Finland (recommended for EU customers)
- United Kingdom
- USA
- Canada
- Australia
After selecting a location, we will store your data exclusively on a server in that country.
If you are using our LimeSurvey Community Edition:
In that case, all your data is stored on your or your provider’s server (usually the one where you installed LimeSurvey).
What our happy juicers say
The software is a great help to capture the feedback of visitors regarding Ars Electronica and eventually to react to this feedback.
Martin H..
Ars ElectronicaLimesurvey allowed us to build a complex community survey using 100% free (as in GPL) software...
Nicolas B..
Ubuntu Server TeamRegarding accessibility, LimeSurvey was the only product which convinced.
Josef S..
Austrian Vorarlberg State GovernmentReady to discover more?
Our tip: Get started right away for free! Your first survey will be ready in limesqueezing time.
- Custom number of responses/year
- Custom upload storage
- Corporate support
- Custom number of alias domains
- Dedicated server
- So much more...