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Nonprofit Surveys

Build a better world and create meaningful change with LimeSurvey

The best insights typically come from active, passionate participants, and this could not be more true for nonprofit organizations. With LimeSurvey, you can empower donors and volunteers – the people going out of their way to uplift and support others – to provide invaluable feedback and insights into their work.

Alignment with vision and mission
Impactful reporting
Stakeholder engagement
There’s no better way to reach your audience

What are nonprofit surveys?

Nonprofit surveys are questionnaires, polls, and forms used by non-profit and non-government organizations to gather information, feedback, or opinions from a wide array of stakeholders, including donors, volunteers, and clients.

Advantages of nonprofit surveys

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Here’s how nonprofit surveys can bring you one step closer to achieving a fair and just world.

Organizations can use surveys to study the effectiveness and relevance of their programs, and shape future offerings to better suit community needs.

Fundraising teams can gather insights into donor satisfaction rates and preferences, and tailor communications and engagement strategies to improve these metrics.

Volunteer coordinators can use survey feedback to improve the quality of the volunteer experience.

Executives and board members can leverage survey data to inform strategic planning and ensure programs that align with stakeholder expectations and mission objectives.

Organizations can use survey insights to shape advocacy strategies.

Marketing and communications specialists can analyze survey data to refine messaging and outreach strategies, enhancing public engagement and awareness.

Nonprofits can use surveys to measure the tangible effects of their activities within the community and make improvements accordingly.

Program managers may use survey feedback to adjust and improve educational materials and programs.

Nonprofit leaders can use surveys to gain a better understanding of the needs and perceptions of various stakeholders, fostering stronger relationships and higher engagement.

Fundraising strategists can analyze donor feedback to improve fundraising approaches, campaign designs, and donor appreciation methods.

Different types of nonprofit surveys
Nonprofit surveys can help organizations collect crucial feedback from volunteers and stakeholders, which can be used to improve the quality of initiatives offered and ensure they are fulfilling their mission Here are several types surveys nonprofits can use

The best nonprofit survey questions

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- On a scale of 1 to 10, how satisfied are you with your overall experience donating to our organization?
- What motivated you to make a donation?
How easy was it to make a donation?
- Did you find the information provided about our organization clear and informative?
- How likely are you to donate to our organization in the future?

- On a scale of 1 to 10, how satisfied are you with your overall experience working at the organization?
- How well do you feel your work aligns with the mission and values of the organization?
- Do you feel valued and appreciated by your colleagues and supervisors?
- How would you rate the communication within the organization?
- Do you feel that your contributions are recognized and acknowledged by the organization?

- On a scale of 1 to 10, how satisfied are you with your overall experience as a member of our organization?
- What motivated you to join us?
- Do you feel like our organization meets your expectations as a member?
- How satisfied are you with the benefits and perks you receive?
- How would you rate the communication you receive us regarding membership updates, events, and opportunities?

- Did you contribute to our latest fundraising campaign?
- What motivated you to donate to this fundraising campaign?
- How satisfied were you with the communication you received from our organization regarding the fundraising campaign?
- Did you find the fundraising campaign materials (e.g., emails, social media posts, website content) informative and engaging?
- Did you encounter any issues or challenges while making your donation? If so, please provide a description.

Were you aware of our latest advocacy campaign?
- Did you interact with any materials or content related to the campaign (e.g., social media posts, emails, website content)?
- How would you rate the clarity and effectiveness of the messaging used in the campaign?
- Did the campaign effectively communicate the issue or cause it aimed to address?
- Did the advocacy campaign motivate you to take any action?

Volunteer survey template

The volunteer survey template collects feedback from volunteers concerning their experience with the organization, touching on elements like role fulfillment and time commitment.

The template also asks for opinions about training and encourages suggestions for improvement.

Survey

Example Questions

Satisfaction with [Product, Service ...]

1. How satisfied are you with the [Product, Service ...] provided by [Organization]?

(1 being extremely unsatisfied, 10 being extremely satisfied)

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2. How has [Product, Service ...] impacted your personal and/or professional growth?
3. What specific aspects of [Product, Service ...] do you find most effective?
4. How well does [Product, Service ...] understand and address your individual needs and goals?
5. Check Box Horizontal

Recommendations

1. Would you recommend [Product, Service ...] to a friend or colleague seeking business the same services?
2. What suggestions do you have for [Product, Service ...] to improve their services?
3. Select the [Product, Service ...] you prefer

Overall Feedback

Is there anything you would like to share about your experience with [Product, Service ...] and their services?

Nonprofit survey templates

Tips to improve your nonprofit surveys

1. Create different audience segments: Segment your audience and customize surveys accordingly, to earn more targeted responses. These groups can consist of donors, volunteers, staff, beneficiaries, and more.

2. Build accessibility into your survey: Ensure your survey is accessible to all respondents, including those with disabilities. Use accessible formats and provide alternative response options (e.g., voice response for visually impaired), and ensure compatibility with assistive technologies.

3. Follow up with respondents: Show respondents their feedback is valued by sharing more information about your follow-up actions post-survey.

How can LimeSurvey help with your nonprofit surveys?

Choose from many questionnaire templates
Explore a wide range of nonprofit survey templates, and get started with one which suits your needs the best.
Achieve peace of mind with GDPR compliance
Your data remains protected and private.
Analyze results easily
LimeSurvey can export survey results into an Excel spreadsheet or CSV file.

Create your first Nonprofit Surveys

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