* Non-EUR prices shown are only for your orientation - check-out will always be in EUR.
We accept payments via PayPal, Visa and Mastercard. Customers from Germany, Austria and the Netherlands can also pay by direct debit. On request, payment on account is also possible – please contact us about this. All the above payment methods are processed by our payment providers PayOne or PayPal.
If your remaining response volume is too small, we’ll send you a reminder by email – you can specify when you want to be notified in your user account. When you have used up your response volume, participants can no longer take part in your surveys – and, of course, we will notify you of this. If you’re using the FREE Plan, this means you cannot access LimeSurvey until the next renewal of your response credit – unless you change over to a fee-based package.
Yes, our packages are automatically renewed after the expiration of the previous term. However, you can terminate your package online at any time (with a period of notice of one day) or in text form (with a period of notice of two weeks). If you use a discount which is only valid once when you place your order, you’ll pay the normal price for the next billing period.