Select a survey plan that works for you.
For tailored enterprise features contact us.
Non-EUR prices shown are only for your orientation - check-out will always be in EUR.
- Custom number of responses/year
- Custom upload storage
- Corporate support
- Custom number of alias domains
- Dedicated server
Expert
Enterprise
Frequently asked questions
We are very concerned about security. Your survey/response data is stored in a separate database with a separate username/password for each LimeSurvey Cloud instance. The connection of your browser to our servers is also encrypted using SSL.
The data inside LimeSurvey is by default not encrypted because it is regularly accessed by the LimeSurvey application (it is not at rest); however, you can configure responses to certain question types to be always encrypted at rest. Moreover, for participant data, you can select certain fields to be always encrypted.
Furthermore, we create daily backups of your LimeSurvey data. That data is at rest and encrypted, stored safely on a different drive, but at the same hosting location.
If you cancel your subscription, you will continue to have access to all features of your plan for the time period you already paid (this is the same for LimeSurvey ComfortUpdate and LimeSurvey Cloud). If you are using LimeSurvey Cloud and the subscription has expired, you will fall back to the Free package. You will still be able to access all collected responses and use all features of the Free version.
LimeSurvey Discounts
| Type | Percent |
|---|---|
| Teachers | 30% |
| Students | 50% |
| Non-profits | 30% |
Teachers and students must agree to only use LimeSurvey for classroom related work.
Applying for a discount is easy. There are only a few steps.
Step 1: Sign up for a free LimeSurvey account.
Step 2: Right after you sign up:
- For teachers: Email us your username and a scanned copy of the back and the front of your valid faculty ID.
- For Students: Email us your username and a scanned copy of the back and the front of your valid student ID.
- For non-profits: Email us your username and proof of your non-profit status or proof of your non-profit work (website, flyer or similar).
We will apply the discount after verifying the documents.
Step 3: We will send you a confirmation email after we applied the discount.
Step 4: Now you can order, and the discount should be automatically applied. If it is not applied, do not order, but please get back in touch with us. Discounts cannot be applied retroactively!
Please note: Discounts are bound to the entity applying for the discount. For example, it is not allowed to apply for a student discount, then use a company invoicing address on ordering.
At its own discretion, LimeSurvey reserves the right to decline the offer of a discount or to end/revert the discount due to suspected abuse.
If you are using our LimeSurvey Cloud hosting:
When creating your LimeSurvey Cloud instance, you will be asked for the server location, where we will host your data. Currently, we offer the following hosting locations:
- Germany (recommended for EU customers)
- Finland (recommended for EU customers)
- United Kingdom
- USA
- Canada
- Australia
After selecting a location, we will store your data exclusively on a server in that country.
If you are using our LimeSurvey Community Edition:
In that case, all your data is stored on your or your provider’s server (usually the one where you installed LimeSurvey).