Customer Experience survey templates

Identify gaps in customer experience and elevate your business to greater heights with professional survey templates

Delighting your customers is a never-ending journey! Use our survey templates to discover whether your products or services meet their needs. Crafted to collect feedback easily and honestly, the data gathered will help you identify gaps in customer experience. Improve your product, service, features, and offerings based on these valuable insights, and take your business to the next level.

Customer Experience survey

All customer experience survey templates: (17)

This survey is designed to collect customer feedback on their interactions with a company or a product, encompassing ratings and their reasons for selecting the product.

The website user evaluation survey template gauges visitors' experiences on a website, delving into aspects like navigation, content, appeal, and functionality, providing a comprehensive view of the user experience.

The customer satisfaction survey template is crafted to evaluate customer satisfaction concerning a company's products or services, website usability, customer support, and perceived value for money.

The customer feedback survey template aids businesses in garnering valuable insights from customers, encompassing factors such as overall satisfaction, product or service quality, and customer service experience.

This survey template is tailored to accumulate customer reviews and feedback, focusing on their overall satisfaction, quality of products or services, customer service, price, and perceived value of a company.

This customer service survey template empowers companies to collect feedback concerning their customer service representatives and the effectiveness of their resolution process.

The customer survey form template collects feedback from customers, delving into their satisfaction with a company's products or services, customer service, pricing, and overall experience.

The complaint form template enables companies and organizations to methodically gather information about an incident or issue, affected products or services, and customer expectations.

The customer survey template features questions about the customer's profile, overall satisfaction, customer service, ease of use or accessibility, and perceived value for money, presenting a wide spectrum of customer experience.

The customer feedback form template serves as a comprehensive survey measuring customers' overall satisfaction with a company's products or services, including aspects like customer service, ease of use or accessibility, and value for money.

The NPS (Net Promoter Score) survey template offers a straightforward and effective method for companies or organizations to assess customer loyalty and satisfaction, by asking customers about their likelihood to recommend the entity to others.

The customer satisfaction survey poses questions regarding overall satisfaction, ease of use or accessibility, and perceived value for money of the products or services received from a company or organization.

This concern survey includes collecting information on the type of issue experienced and measuring the customer's satisfaction with the resolution, offering insights into the effectiveness of the problem-solving process.

The commercial survey template collects feedback from businesses, focusing on their experiences with a company's products or services, and gauging satisfaction levels.

The corporate survey template is tailored to accumulate feedback from companies regarding their experience with another company's products or services, gauging satisfaction levels.

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Customer Experience Survey Template Builder

Whether you're seeking an insider's view on customer sentiment or addressing product gaps, LimeSurvey's customer experience survey builder is your key to unlocking invaluable insights. Tailored to decipher the needs of your most crucial stakeholders – your customers – this tool enables you to make informed decisions, ensuring your products or services align seamlessly with their expectations.

  • Easy and simple to use
  • Statistics
  • Questionnaire templates
  • GDPR compliance
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More survey template types

At LimeSurvey, we take pride in our high-quality, customizable templates designed to gather the feedback you need about customer experience. These templates not only measure product loyalty and identify trends, but also contribute to enhancing overall customer loyalty. Armed with actionable data, you can make informed decisions to improve your business.

Best Online Questionnaires and Feedback Form Templates

By gathering insights on customer preferences, pain points, and trends, you can make informed decisions to propel your business forward, consistently deliver products that resonate with your audience, and drive customer loyalty. Acknowledging and valuing your customers' feedback not only enhances their experience, but also demonstrates a commitment to meeting their needs. Let your customers be heard, and leverage the data to stay ahead of the competition.