* Non-EUR prices shown are only for your orientation - check-out will always be in EUR.
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We accept payments via PayPal, Visa and Mastercard. Customers from Germany, Austria and the Netherlands can also pay by direct debit. On request, payment on account is also possible – please contact us about this. All the above payment methods are processed by our payment providers PayOne or PayPal.
If your remaining response volume is too small, we’ll send you a reminder by email – you can specify when you want to be notified in your user account. When you have used up your response volume, participants can no longer take part in your surveys – and, of course, we will notify you of this. If you’re using the FREE Plan, this means you cannot access LimeSurvey until the next renewal of your response credit – unless you change over to a fee-based package.
Yes, our packages are automatically renewed after the expiration of the previous term. However, you can terminate your package online at any time (with a period of notice of one day) or in text form (with a period of notice of two weeks). If you use a discount which is only valid once when you place your order, you’ll pay the normal price for the next billing period.