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Customer survey templates

Gain valuable brand insights that boost customer experience and satisfaction with customer survey templates

Customer service can make or break a business. To not only stay afloat, but stay ahead of the competition, you’ll need customer feedback so that you can better understand what your business is doing well, where it needs improvement, and where friction exists. With customer surveys, you can gain valuable insights from the very people your brand serves, take action that makes an impact, and improve customer experience and satisfaction. Get started today!

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Customer survey templates, examples & forms

Retail Survey Template
Retail Survey Template

Retail survey template

Unlock valuable insights into your customer's shopping experience with this comprehensive retail survey template.

Service Quality Feedback Form Template
Service Quality Feedback Form Template

Service quality feedback form template

This Service Quality Feedback Form Template helps you gauge customer satisfaction and identify areas of improvement.

Software Feedback Survey Template
Software Feedback Survey Template

Software feedback survey template

This software feedback survey template assists you in gathering invaluable insights to drive continuous improvements.

Spa or Salon Survey Template
Spa or Salon Survey Template

Spa or salon survey template

This Spa or Salon Survey template allows you to unlock valuable customer feedback, enabling you to understand and enhance your service quality and overall experience.

Usability Feedback Questionnaire Template
Usability Feedback Questionnaire Template

Usability feedback questionnaire template

This Usability Feedback Questionnaire Template allows you to unlock critical insights about your product's functionality from the user's perspective.

Call Center Service Feedback Survey Template
Call Center Service Feedback Survey Template

Call center service feedback survey template

This Call Center Service Feedback Survey Template enables you to gain key insights into customer experiences and enhance your service quality.

Complaint Handling Feedback Survey Template
Complaint Handling Feedback Survey Template

Complaint handling feedback survey template

This Complaint Handling Feedback Survey template fosters enhanced customer interaction by understanding their grievance management experience.

Customer Resolution Feedback Form Template
Customer Resolution Feedback Form Template

Customer resolution feedback form template

This survey template enables you to capture customer feedback on your resolution taskforce's effectiveness, to identify any weak spots, and drive overall improvement.

Customer Support Satisfaction Survey Template
Customer Support Satisfaction Survey Template

Customer support satisfaction survey template

This template empowers you to measure your customers' satisfaction with your support services, helping you unlock key insights for enhancements.

Email Support Satisfaction Template
Email Support Satisfaction Template

Email support satisfaction template

Evaluate your email support service's efficacy with this dynamic template.

In-store Assistance Feedback Form Template
In-store Assistance Feedback Form Template

In-store assistance feedback form template

This feedback form template lets you unlock unique insights about your in-store assistance service, helping you measure customer satisfaction comprehensively.

Technical Support Experience Survey Template
Technical Support Experience Survey Template

Technical support experience survey template

Harness this template to gain comprehensive insights into your customers' technical support experience.

Website Support Feedback Survey Template
Website Support Feedback Survey Template

Website support feedback survey template

This Website Support Feedback Survey Template helps you to effectively gauge your users' experience with your online support services, addressing vital pain-points that can unlock significant progress in your product's user-centricity.

Academic Event Feedback Survey Template
Academic Event Feedback Survey Template

Academic event feedback survey template

This Academic Event Feedback Survey template enables you to comprehensively evaluate your event's effectiveness.

Student Learning Outcomes Survey Template
Student Learning Outcomes Survey Template

Student learning outcomes survey template

This Student Learning Outcomes Survey Template allows you to understand and measure students’ perception of their educational experience and learning outcomes.

Customer survey template builder

With LimeSurvey’s customer survey builder, you can tailor a survey to your brand’s specific questions and concerns, ensuring you gather the valuable feedback you need about customer experiences with your brand and team. These insights will help give you a clearer picture of what customers expect and how your business can improve performance, enhance customer satisfaction, and grow.

  • Easy and simple to use
  • Statistics
  • Questionnaire templates
  • GDPR compliance
  • So much more…

More survey template types

LimeSurvey’s wide range of customer survey templates can help you receive feedback about many business aspects. Whether you’re looking to measure customer loyalty, gather feedback on product or service quality, or better understand the needs of different customer segments, these customer survey templates will help you identify gaps, determine next steps, and be on your way to building customer relationships that last.

Best customer questionnaires and feedback form templates

Explore a plethora of customer-centric survey template and discover new ways of understanding your customers’ perspectives, from behavior to preferences to pain points. By digging deep into the customer experience, you can unlock both suggestions and critiques that can be turned into actionable insights for improvement. With LimeSurvey’s customer survey templates, you can glean valuable feedback that will help you enhance and grow your business, ensure customers are satisfied, and drive increased brand trust and loyalty.