Customer survey templates

Gain valuable brand insights that boost customer experience and satisfaction with customer survey templates

Customer service can make or break a business. To not only stay afloat, but stay ahead of the competition, you’ll need customer feedback so that you can better understand what your business is doing well, where it needs improvement, and where friction exists. With customer surveys, you can gain valuable insights from the very people your brand serves, take action that makes an impact, and improve customer experience and satisfaction. Get started today!

Customer survey template

The complaint form template enables companies and organizations to methodically gather information about an incident or issue, affected products or services, and customer expectations.

The customer survey template features questions about the customer's profile, overall satisfaction, customer service, ease of use or accessibility, and perceived value for money, presenting a wide spectrum of customer experience.

The customer feedback form template serves as a comprehensive survey measuring customers' overall satisfaction with a company's products or services, including aspects like customer service, ease of use or accessibility, and value for money.

The NPS (Net Promoter Score) survey template offers a straightforward and effective method for companies or organizations to assess customer loyalty and satisfaction, by asking customers about their likelihood to recommend the entity to others.

The customer satisfaction survey poses questions regarding overall satisfaction, ease of use or accessibility, and perceived value for money of the products or services received from a company or organization.

This B2B Survey template obtains feedback on a company's services, which includes the length of use, level of satisfaction, and likelihood to recommend, offering key insights into areas that may require improvement.

This concern survey includes collecting information on the type of issue experienced and measuring the customer's satisfaction with the resolution, offering insights into the effectiveness of the problem-solving process.

The commercial survey template collects feedback from businesses, focusing on their experiences with a company's products or services, and gauging satisfaction levels.

The corporate survey template is tailored to accumulate feedback from companies regarding their experience with another company's products or services, gauging satisfaction levels.

This enterprise survey template includes inquiries concerning the company information and customers' experiences with the company's solutions, providing a holistic overview of their interaction.

The professional survey focuses on gathering feedback from customers regarding their experiences with a company's products or services, providing insights into customer satisfaction.

The branded survey template features demographic questions and solicits feedback on products or services, focusing on aspects such as overall satisfaction, quality, and ease of use.

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Customer Survey Template Builder

With LimeSurvey’s customer survey builder, you can tailor a survey to your brand’s specific questions and concerns, ensuring you gather the valuable feedback you need about customer experiences with your brand and team. These insights will help give you a clearer picture of what customers expect and how your business can improve performance, enhance customer satisfaction, and grow.

  • Easy and simple to use
  • Statistics
  • Questionnaire templates
  • GDPR compliance
  • So much more…

More Survey Template Types

LimeSurvey’s wide range of customer survey templates can help you receive feedback about many business aspects. Whether you’re looking to measure customer loyalty, gather feedback on product or service quality, or better understand the needs of different customer segments, these customer survey templates will help you identify gaps, determine next steps, and be on your way to building customer relationships that last.

Best Customer Questionnaires and Feedback Form Templates

Explore a plethora of customer-centric survey template and discover new ways of understanding your customers’ perspectives, from behavior to preferences to pain points. By digging deep into the customer experience, you can unlock both suggestions and critiques that can be turned into actionable insights for improvement. With LimeSurvey’s customer survey templates, you can glean valuable feedback that will help you enhance and grow your business, ensure customers are satisfied, and drive increased brand trust and loyalty.