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Customer survey templates

Gain valuable brand insights that boost customer experience and satisfaction with customer survey templates

Customer service can make or break a business. To not only stay afloat, but stay ahead of the competition, you’ll need customer feedback so that you can better understand what your business is doing well, where it needs improvement, and where friction exists. With customer surveys, you can gain valuable insights from the very people your brand serves, take action that makes an impact, and improve customer experience and satisfaction. Get started today!

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Customer survey templates, examples & forms

Complaint form template
Complaint form template

Complaint form template

This template helps you capture critical feedback and understand customer complaints to transform your services.

Customer survey template
Customer survey template

Customer survey template

This template helps you gather and evaluate customer feedback to drive product and service enhancements.

Customer Feedback Form Template
Customer Feedback Form Template

Customer feedback form template

This template helps you understand and capture customer feedback effectively.

NPS survey template
NPS survey template

NPS survey template

This template helps you measure customer satisfaction and loyalty through insightful questions.

Customer Satisfaction Survey Template
Customer Satisfaction Survey Template

Customer satisfaction survey template

This Customer Satisfaction Survey template helps you evaluate customer experiences and capture valuable feedback.

B2B Survey template
B2B Survey template

B2B survey template

This survey template allows you to unlock valuable insights and understand your clients' business needs.

Concern Survey template
Concern Survey template

Concern survey template

This template helps you understand and evaluate your current experience by capturing valuable feedback.

Corporate Survey template
Corporate Survey template

Corporate survey template

This template allows you to capture comprehensive feedback on job satisfaction, work environment, and leadership effectiveness.

Event Satisfaction Survey Template
Event Satisfaction Survey Template

Event satisfaction survey template

This Event Satisfaction Survey template enables you to gauge attendees' satisfaction and obtain essential feedback to fine-tune future event planning.

Online Shopping Experience Survey Template
Online Shopping Experience Survey Template

Online shopping experience survey template

Designed to improve online customer experience, this template enables you to gain insights into shopping habits, platform functionality, delivery satisfaction, and customer support experience.

Product Review Survey Template
Product Review Survey Template

Product review survey template

Unlock customer insights and drive product growth with this Product Review Survey Template.

Healthcare Patient Satisfaction Survey Template
Healthcare Patient Satisfaction Survey Template

Healthcare patient satisfaction survey template

Unlock greater patient satisfaction and transform your healthcare services with this comprehensive survey template.

Product Rating Form Template
Product Rating Form Template

Product rating form template

This product rating form template helps you capture critical customer feedback to understand their interaction and satisfaction with your product.

Service Rating Survey Template
Service Rating Survey Template

Service rating survey template

This Service Rating Survey template allows you to unlock insights into your customers’ experiences, driving improvements in service quality.

Service Review Questionnaire Template
Service Review Questionnaire Template

Service review questionnaire template

This Service Review Questionnaire template helps you gauge customer satisfaction, refine your service quality, and elevate user experience.

Customer survey template builder

With LimeSurvey’s customer survey builder, you can tailor a survey to your brand’s specific questions and concerns, ensuring you gather the valuable feedback you need about customer experiences with your brand and team. These insights will help give you a clearer picture of what customers expect and how your business can improve performance, enhance customer satisfaction, and grow.

  • Easy and simple to use
  • Statistics
  • Questionnaire templates
  • GDPR compliance
  • So much more…

More survey template types

LimeSurvey’s wide range of customer survey templates can help you receive feedback about many business aspects. Whether you’re looking to measure customer loyalty, gather feedback on product or service quality, or better understand the needs of different customer segments, these customer survey templates will help you identify gaps, determine next steps, and be on your way to building customer relationships that last.

Best customer questionnaires and feedback form templates

Explore a plethora of customer-centric survey template and discover new ways of understanding your customers’ perspectives, from behavior to preferences to pain points. By digging deep into the customer experience, you can unlock both suggestions and critiques that can be turned into actionable insights for improvement. With LimeSurvey’s customer survey templates, you can glean valuable feedback that will help you enhance and grow your business, ensure customers are satisfied, and drive increased brand trust and loyalty.