Customer review template
This survey template is tailored to accumulate customer reviews and feedback, focusing on their overall satisfaction, quality of products or services, customer service, price, and perceived value of a company.
It also measures the likelihood of customers recommending the company to others, providing a comprehensive understanding of customer sentiment.
Template tags
Customer review survey
Example questions
Personal Information
General Satisfaction
1. On a scale of 1 to 10, how satisfied are you with your overall experience with our company/products/services?
(1 being extremely unsatisfied, 10 being extremely satisfied)
2. What specifically did you like or dislike about your experience with our company?
Product/Service Quality
1. How would you rate the quality of the products/services you received?
(1 being extremely unsatisfied, 10 being extremely satisfied)
2. Did the products/services meet your expectations?
3. Was there anything specific that was lacking in the products/services you received?
Customer Service
1. How would you rate the quality of the products/services you received?
(1 being extremely unsatisfied, 10 being extremely satisfied)
2. Were your questions or concerns addressed in a timely and satisfactory manner?
3. Was there a specific representative that you dealt with? How was your experience with them?
Price and Value
1. Was the price of the products/services fair in your opinion?
2. Did you feel that the value you received was worth the price you paid?
3. How does our pricing compare to similar products/services offered by our competitors?
Recommendation
1. Would you recommend our company to others? Why or why not?
Customer Review Template Builder
LimeSurvey's customer review builder allows you to gather valuable feedback from your customers, so you can improve your products and services, enhance customer satisfaction, and build a stronger brand reputation.
- Easy and simple to use
- Statistics
- Questionnaire templates
- GDPR compliance
- So much more…
Related form templates
Best Customer Questionnaires and Feedback Form Templates
With customer review questionnaires and template forms, you can gather valuable feedback on your products, services, and overall customer experience, helping you to identify areas for improvement and strengthen your brand's reputation.
The athlete performance evaluation form template is designed to help coaches or evaluators assess an athlete's physical ability, technical skills, game awareness, and mental toughness.
The branded survey template features demographic questions and solicits feedback on products or services, focusing on aspects such as overall satisfaction, quality, and ease of use.
This coaches poll template is designed to gather feedback from clients on their satisfaction with coaching services.
The corporate survey template is tailored to accumulate feedback from companies regarding their experience with another company's products or services, gauging satisfaction levels.
The course evaluation form assesses students' perceptions of a course they have finished, focusing on elements like course content, instructor effectiveness, course materials, and assessments.
The course evaluation template is designed to collect feedback from students on various aspects of a course, such as overall satisfaction, course materials, teaching quality, achievement of objectives, engagement, feedback, workload, and difficulty.
The customer feedback form template serves as a comprehensive survey measuring customers' overall satisfaction with a company's products or services, including aspects like customer service, ease of use or accessibility, and value for money.