Concern Survey template
This concern survey includes collecting information on the type of issue experienced and measuring the customer's satisfaction with the resolution, offering insights into the effectiveness of the problem-solving process.
It also identifies areas for improvement and provides the option for customers to contribute additional comments or suggestions, ensuring a comprehensive feedback mechanism.
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Concern Survey Template Builder
LimeSurvey's concern survey template builder creates surveys which gather feedback and opinions from respondents about issues or concerns they have with a company's products or services.
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