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Student satisfaction survey template

The student satisfaction survey template assists educational institutions in gathering feedback from students regarding their experiences, including aspects like product or service quality, customer service, pricing, and overall satisfaction.

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The collected information is valuable in identifying areas for improvement and enhancing the overall student experience.

Template tags

Student Satisfaction Survey

Example questions

General Information

General Satisfaction

1. On a scale of 1 to 10, how satisfied are you with your overall experience with our company/products/services?

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  • 10

2. What specifically did you like or dislike about your experience with our company?

Product/Service Quality

How would you rate the quality of the products/services you received?

(1 being extremely poor, 10 being excellent)

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2. Did the products/services meet your expectations?
3. Was there anything specific that was lacking in the products/services you received?

Customer Service

1. How would you rate the customer service you received?

(1 being extremely poor, 10 being excellent)

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2. Were your questions or concerns addressed in a timely and satisfactory manner?
3. Was there a specific representative that you dealt with? How was your experience with them?

Price and Value

1. Was the price of the products/services fair in your opinion?
2. Did you feel that the value you received was worth the price you paid?
3. How does our pricing compare to similar products/services offered by our competitors?

Recommendation

1. Would you recommend our company to others? Why or why not?

Additional Feedback

1. Is there anything else you would like to share about your experience with our company?
2. Are there any suggestions you have for improving our products/services and customer service?
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Student Satisfaction Survey Template Builder

LimeSurvey's student satisfaction survey template builder allows educational institutions to easily create and customize surveys to measure student satisfaction with their overall experience, academic programs, and campus services, helping them improve the quality of their education and meet students' needs.

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