Customer service survey template
This customer service survey template empowers companies to collect feedback concerning their customer service representatives and the effectiveness of their resolution process.
It also helps in identifying areas of improvement, ensuring the ongoing enhancement of their customer service department.
Template tags
Customer service survey
Example questions
Personal Information
General Satisfaction
(1 being extremely unsatisfied, 10 being extremely satisfied)
Interaction with Customer Service Representative
Communication and Resolution
Process and Tools
Additional Feedback
Customer Service Survey Template Builder
LimeSurvey's customer service form survey template builder empowers you to gather valuable feedback on your customer support team's performance and make data-driven decisions to enhance the customer experience.
- Easy and simple to use
- Statistics
- Questionnaire templates
- GDPR compliance
- So much more…
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