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User satisfaction survey template

This user satisfaction survey template invites customers to evaluate their overall experience with a product or service, including aspects like performance, speed and reliability, features and functionality, user interface, and customer support.

The ultimate aim of this template is to identify areas needing improvement and boost customer satisfaction.

User satisfaction survey

Example questions

1. How satisfied are you with the overall performance of [product/service name]?
2. How satisfied are you with the speed and reliability of [product/service name]?
3. How satisfied are you with the features and functionality of [product/service name]?
4. How satisfied are you with the user interface of [product/service name]?
5. WHow satisfied are you with the customer support provided by [company name]?
6. Was there anything about [product/service name] that you found particularly frustrating or difficult to use?
7. Are there any changes you would like to see in [product/service name]?

User Satisfaction Survey Template Builder

Discover LimeSurvey's user satisfaction survey builder and create customized surveys to gain insights into how satisfied your users are with your products or services, identify areas for improvement, and enhance customer satisfaction and loyalty.

  • Easy and simple to use
  • Statistics
  • Questionnaire templates
  • GDPR compliance
  • So much more…

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With LimeSurvey’s collection of user satisfaction survey templates, you can easily gather feedback from your customers about their satisfaction with your product or service, pinpoint any pain points or areas for improvement, and make data-driven decisions to enhance the overall user experience, resulting in increased customer loyalty and retention.
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