Hey everyone, As you may know, the new version of LimeSurvey is here! We made several changes to the user interface to improve the user experience. So we have been working on making the first steps in terms of stabilizing and improving the user interface. More enhancements are on the way, we will keep you posted. The following is the new UI design changelog for the latest version of LimeSurvey. We will update you on even more changes to the user interface and other new features in future articles. Below you will find the major user interface improvements to help you get started quickly and easily. Enjoy! “Create survey” shortcut in main navigation You just want to get going and cut to the chase? Great, just choose the first item from the main navigation and you’re ready to go. One click and you are exactly where you want to be, the survey section. Modals (Pop-Ups) All pop-ups in the application now have the same style and are built according to a certain structure to make the whole workflow more user-friendly. Page headers To get a better understanding of where you are in the application we have introduced green banners at the top of every screen of the application. Top bar The most important action buttons have been moved to the top bar and the amount of action buttons has been reduced to the essentials. Action buttons All action buttons are now styled in the same way and one specific action will always have the same icon associated with it for consistency. The most important actions are consistently positioned in the same location, to the left of the top bar. Furthermore, the most important action buttons have been moved to the left-hand side of all tables and we brought consistency in terms of icons, hovers, margins and the order of buttons. Additionally, small text balloons will appear when hovering over them, explaining the functionality of the concerning button. Tables All tables now have a new grid view class and are consistently styled and structured. You will find all buttons to help you see more information or make edits on the far left-hand side of the table. This helps you better manage your surveys, data and survey participants. Icons and small elements Three different icons for a single functionality like “Save”? No thanks! One icon is associated with exactly one functionality to make the design more accessible. The consistency makes for a better user experience. We also synchronized other small elements like dropdown-menu icons, page buttons of tables, main navigation elements and notifications. Pagination Under every table of the application you can now find consistent pagination to the far right-hand side. You can determine how many items you want your table to show you and, by doing so, customize your survey management. We hope you enjoy the new version! Now it is even easier to turn your questions into answers. We will update this changelog with more content whenever there are new elements to the user interface.More blog posts with specifics about these improvements and other changes to the user interface will follow in the upcoming period, so stay tuned. Have a nice day, everybody!
User Interface Design Changelog
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The phenomenon in question is called non-response bias and means that a study or poll is unrepresentative when a certain part of the target group didn't participate. There are numerous factors that promote a better response rate: A smart survey design that speaks to the participant, including the right length, use of pictures and colours, topping off the structure with piping, tailoring and skip logic, using a progress bar etc. Personalized emails and follow-up reminders (they are most effective 1 to 2 weeks after the first email) Ensuring anonymity Presenting the prospect of incentives in the form of lotteries or rewards Creating Incentives The Harvard professor Michael Sandel explains in his book "What Money Can't Buy" in what ways putting a prize on an object can make it worthless or less worth. One textbook example is blood donation: When you give out a reward for donating blood with the intention of receiving more blood, the quality of the blood decreases – according to Sandel's theory. His reasoning is the following: A monetary incentive motivates especially people from the lower end of the economic spectrum. And people on the lower end of the economic spectrum tend to have a lower health status, hence lower blood quality with a higher risk for diseases like hepatitis. Another effect he describes is that blood donation loses its altruistic value when adding a monetary value to it. It becomes another object on the economic market and leaves the domain of morality. By making it a commodity, people lose the sense of a moral responsibilty to donate blood. This might, in the long-term, lead to less donors. Application to surveys Transferring those thoughts onto the more mundane act of paying people for perfoming surveys, you can analyze the same two affected levels: a shift in the target group and a shift of morality. What are the implications here? And what do studies suggest? Firstly, do incentives attract more people and trigger a demographic shift? To cut a long story short, yes, incentives work in terms of improving the response rate. Stating a specific percentage is nearly impossible, since different studies show different results, ranging from 10 to 50 %, and they seem to be largely influenced by other factors. The current state of research does not indicate a demographic effect, so it seems the incentive is not attracting a certain group. Secondly, what effects do incentives have on the morality of people when performing a survey? Does the time invested and the quality of the answers change? There are studies that even indicate that it's the contrary: The incentive might be a stimulus to complete the survey more thoroughly. At the same time, the social desirability bias might be affected, meaning the partipants tend to give answers, they anticipate are expected of or wished from them. But this effect is ambigious and depends on factors like the country and type of question. For example, within one study the answers to questions concerning the income seemed biased, whereas the answers to questions regarding political views remained unaffected. What recommendations do studies suggest? Depending on your budget you might want to decide between a lottery style incentive with a chance to win and a reward for everyone. When deciding, take into account, that other factors play into the response rate as well. It seems that for short surveys lotteries are more cost efficient and vouchers for longer surveys. A fun effect of the lottery choice is, that it not only increases the response rate but also the response speed by a few days. Even though it's irrational, people assumably base this on the misconception that their chance of winning increases when entering early. To reduce the incidence of unfinished surveys, it has been observed that giving the reward at the beginning might increase the sense of responsibilty to finish the study. What might have a bigger impact on the quality of the answers is the length of the survey. Studies showed that you receive a higher amount of "I don't know"-answers with longer questionnaires. Conclusion It appears that Sandel's theory does not apply to the pricing of survey-taking. So, in fact yes, money can buy higher response rates and seemingly without causing any damage. The impact on the quality of the surveys is not yet conclusively determined. The non-response bias mentioned in the beginning might be reduced while accepting the risk of slightly raising the social desirability bias. In any case, it always makes sense to check all of the above mentioned factors for increasing your response rate. Every one of them can be implemented conveniently into your questionnaire with the LimeSurvey software. If you want to stay informed check out our newsletter. And if you have further questions, simply contact our support and we are going to help asap.
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All these aspects have a major impact on overall employee satisfaction, one of the most important performance levers of any organisation, as we will outline later. How relevant different "impact categories" such as financial, developmental, emotional, or others are for each individual varies depending on an employee's personality or goals. Nevertheless, knowing how and where to invest resources in order to keep employee satisfaction high is vitally essential, not only to boost organisational performance, but by implication to avoid employee turnover and retain top talent. Due to fast-paced work environments, obstacles, and resistance to change, jobs are ultimately minimised, and this may lead to substantial and frequent staff fluctuation. Thus, organisational structures and dynamics are heavily disturbed and costs and resources are invested inefficiently as well. As a result, organisations prefer to hire the right people in the first place and invest in them to ensure survival and growth. Happier employees make for more productive organisations Retaining high quality employees is, in fact, the core task of every organisation that is working towards the goal of long-term business success since employees are the foundation of added value in organisations. Employees will, in most cases, only leave a job if they are unhappy with their situation in an organisation. Therefore, leadership needs to ensure employee satisfaction to foster engagement and identification with an organisation. If there is substantial employee dissatisfaction with the work conditions, the consequence will be either employee resignation or feelings of inner submission, each of which will result in productivity and performance deterioration. Why is this? Negative emotions, if not recognized and addressed, may overshadow the ability to focus on professional tasks and lead to general incapacity. A high employee satisfaction rate consistently equates to employees accomplishing more and improvement in performance. I.e., happy employees = increased organizational productivity and performance. How to determine employee satisfaction In order to build employee satisfaction, organisations need to identify any potential negative emotions that might be floating about in order to act upon these and improve work conditions, as well as avoid employee turnover. This can be achieved one-on-one with a coaching approach. However, it will cost much more time to hold individual meetings throughout the organisation and doesn’t ensure anonymity for employees. The latter may lead to dishonesty in responses on attitudes to avoid negative consequences. A more quantitative and anonymous approach is an employee satisfaction survey. It’s easily and quickly set up and distributed among organisational members, also easily flexibly evaluated. Furthermore, the same survey can be conducted on a frequent basis to receive comparative values over time and determine the impact of certain actions aimed at increasing employee satisfaction. Asking the right questions in employee satisfaction surveys There are three overarching and intertwined factors that could potentially impact employee dissatisfaction which need to be covered in an employee survey. Job: Aspects such as low perceived meaning, tasks being too challenging, unpleasant work conditions, insufficient development and promotion possibilities, and high stress due to workload can easily lead to staff dissatisfaction with their jobs and role within the organisation. For example: 82.39% of employees say a lack of progression would influence the decision to leave their jobs. (CareerAddict.com) Employees said the three most contributing factors to quitting their jobs were a lack of career advancement opportunities, low pay, and the absence of a salary pay raise. (CareerAddict.com) Of those who had already quit their jobs, 35% would consider returning if they were offered a better salary or a higher position. (CareerAddict.com) Environment: Circumstances related to employees’ teams, departments or general environment such as low collegial appreciation and respect, slim contribution opportunities and poor communication can make people feel uncomfortable and can have a negative effect on job performance and interaction with coworkers. 83% of people feel their relationships with coworkers are excellent, very good or good. (Cigna) 33% of executives say, "Improving our employees’ loyalty and faith in the company is a top priority." (The Predictive Index) 67% of employees are as productive as they can be in their office environment. (Olivet University) Management: Supervisors who do not lead in a performance-driven and emotionally intelligent way can put immense pressure and stress on employees and create a negative work environment. They may also make employees feel undervalued and intimidated. 9% of employees said their company/manager is awesome at acting on feedback, 24% said pretty good, 44% said okay, and 23% said horrible. (Achievers) 41% of employed Americans want a work environment where employees are encouraged to have a work-life balance. (Cigna) 56% of workers said their employer or manager generally determines their work schedules. (TSheets) If viewed correctly and addressed appropriately, any staff dissatisfaction that may arise can be used as an opportunity to demonstrate an organisation’s willingness to put the effort in and change, as well as improve existing conditions and processes, rather than to consider them a threat or a weakness. This strengthens the bond between organisations and their employees to ensure long-term staff retention and loyalty. LimeSurvey offers an employee satisfaction survey template which will be available for "LimeSurvey Cloud" (Basic, Expert, Enterprise) and as "ComfortUpdate" for the community edition (3 Months, 6 Months, 12 Months) subscriptions and covers all the above mentioned variables/items to measure employee satisfaction effectively. If you have questions or suggestions, simply contact our support and we will answer you as soon as possible.
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We will attempt to give an overview in this article about some of the different aspects of purchasing behaviour and how these fit into the buying process. Forming Purchasing Decisions Depending on the product that presents a need, several factors will affect a buyer’s decision-making process. The pre-purchase stage is the most important one for first-time or one-time buyers in terms of decision making. Influencing factors: There are many factors that could potentially influence buying online as well as offline, factors such as brand familiarity, selection, quality, shipping costs, price, service, payment options or reviews, just to mention a few. Usually, a combination of these factors is considered when making a final purchasing decision, therefore in a purchasing-behaviour survey, the multiple-choice question type is the most effective. Source information: Sources used when making the decision whether to purchase a certain product can be external or internal. External sources can range from search engines, review pages, social media, referrals, and blogs to ads and news pages. Internal sources can also be used. Someone might draw from previous purchasing experiences, i.e., the product has been bought before, hence providing information and experience from past purchases. In this case, the customer can search his/her memory regarding the past purchase(s) and decide to either buy from that business again, if the experience(s) was/were satisfactory or can search for alternative suppliers using external sources. The second possible internal source is either gut feeling about a specific product and/or business or some other emotional reaction to a specific product and/or business that would help in deciding if a purchase is the right one from a customer’s perception without the need to acquire additional information. Buying style: Products come in all shapes, sizes, and price ranges. The higher the price, the higher the investment for this product and usually the more consumer research is conducted. The reason is that financial resources within households tend to be limited and need to be planned and distributed carefully. Everyday products such as food or bathroom products are often bought habitually depending on the level of satisfaction with the products. Another buying style associated with products that have low commitment and investment levels is the next best brand purchasing style. Here, a proper evaluation of product quality, price, buying experience or other factors are neglected due to a general indifference to a certain product brand. When buying according to this style, whichever brand of product is encountered first will do. Some consumers are more experimental than others and enjoy testing different versions of a product that largely serves the same purpose. This buying style is called variety testing and includes multiple product evaluations and comparisons to confirm the best alternative out of an available selection. The last buying style requires extensive research and is usually done when buying high investment products or services that will really “put a dent” in the consumer’s wallet, e.g., purchasing a new car, computer or house. These product purchases are more difficult to reverse and thus can and will be researched more thoroughly and many more comparisons made before making a decision. Thanks to the internet and its endless information resources, consumers can quickly and conveniently make informed decisions on how, when, what and where to purchase. Purchasing services: There are usually multiple services available to consumers to assist them throughout the decision making / buying process - services to assist with research, completing the purchase and post-purchase assistance. These services may include consultation, phone and chat support, contact forms, refund assistance, review forms and feedback surveys Why is it so important to understand consumer purchasing behaviour Taking all the aforementioned aspects into consideration has become more and more important for business owners in a highly dynamic and competitive market environment. In order to understand the mindset of consumers, what is at the forefront of their minds when making purchasing decisions, and become more familiar with consumer brand awareness, businesses need to be proactive before and after purchases to convert first-time customers into repeat loyal customers. In this context, three consumer impact areas will steer buying decisions: personal impact describing the consumer’s own feelings and emotions about a purchase, social impact describing the consumer’s environmental feelings and emotions about a purchase as well as economic impact describing a consumer’s financial consequences of a purchase. Bear these risk impacts in mind and you will have a solid basis for assessing consumers’ purchasing behaviour.
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A 'Hello' from our founder How we as LimeSurvey set our goals for the future and how this will improve your work with our tool. That and more in the next paragraphs. The challenge of growth Challenging and extremely uncertain times are ahead of us. Many parts of the world are still struggling with COVID-19 and many companies got affected by this. Also we had to change our way of work and - after some time - we got used to working from home. Nevertheless, we were still able to follow our path to become one of the most popular survey tools in the market. Just recently Zapier ranked us in their Top 10 survey tools. You can read the article here: Best survey app for self-hosted surveys In 2014, LimeSurvey hired the first full time developer. In 2017, 100,000 users were registered and in October 2020, a new CEO joined the company. Today, we have over 3,000 active subscriptions from companies around the globe - and we want to grow even further, with your help! Improving life with our technology I'm grateful for the hard work everyone is putting in - employees, community members, and clients as well. At the moment, we are professionalizing our workflows and growing our company size to provide even better support and customer relationship in the future. We are determined to connect many more people, researchers, and participants with one another. We want to provide a great product helping you achieving your goals. Therefore, the user will always be in the center of our activities. We will announce new product updates and services in the next quarters - in order to improve your experience with LimeSurvey. Let´s take the next steps together. Carsten Schmitz - Founder and CTO
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LimeSurvey comes with a rich collection of features and additional advanced functions. Most functions are self-explanatory but sometimes you want to learn more about the details. Read this blog post to become acquainted with all possibilities for getting help. Also watch out for our pro tips! RTFM: Read the famous manual The first resource for help is the LimeSurvey online manual. Here you’ll find an overview of everything that can be done with LimeSurvey out of the box. You find the core features explained and descriptions of what you can do with advanced settings. If you are new to LimeSurvey the general FAQ might be a good place to start.But there’s even more for advanced users: Inthe sections on workarounds and troubleshooting you find a collection of handy contributions from other LimeSurvey users. The manual is available in many languages. However, the main language is English. But as LimeSurvey is an open source project and the manual is like a wiki, you can help to translate and extend the manual. Just login to your account and support the community! Crowd intelligence: The LimeSurvey user forum You might not be the first person with a certain challenge or special requirement. In the LimeSurvey forum you find an extensive collection of questions and answers – and the chances are quite good that you already find the answer to your question without having to ask. The forum started more than 10 years ago, so it is a rich resource. You find different subforums for certain topics and also localized forums (e.g., in French, German, Italian, Spanish). All you need to ask questions in the forum is a free LimeSurvey community account. Or just log in if you already have an account. In the forum there are some really (really!) experienced supporters who try to help in their free time. We are very grateful that they share their knowledge! So thanks @DenisChenu, @Holch, @lfanfoni, @Jelo, @Joffm, @Mazi, @Nickko, @tpartner, and all the others who contribute in the spirit of free and open source software! Pro Tip 1: If you have any questions, start your search in the forum. If you don’t find a solution, open a new topic and provide all information others might need to help (e.g., your LimeSurvey version and all technical data like browser, operating system, and so on). First class support: Exclusively for LimeSurvey Cloud users Users of LimeSurvey Cloud (from package Basic onwards) can also take advantage of the individual support. Here you get help directly from LimeSurvey GmbH’s experienced support team that has direct access to the core developers.Opening a support ticket is easy: Just login to your account and go to the support section. But before doing so, check out our support FAQ, where you might already find the solution you are looking for. One on one: Chat with the Community Team Our great community team – did we already mention that these people provide their help in their free time and that they do an excellent job? – can also be reached in a Discord chat. This is the channel for very urgent problems.Pro Tip 2: Always log in your LimeSurvey account before opening a support ticket – this will speed things up! Outsourcing instead of DIY: LimeSurvey partners get the job done Especially in the business context you sometimes don’t want to do everything yourself but want to delegate work to professionals. So, if you need an independent expert for example to … … integrate LimeSurvey in your infrastructure or workflows, … implement a complex survey, … create an individual survey theme design, or to … customize your LimeSurvey installation, we recommend your authorized LimeSurvey partnersAll of our qualified partners are very experienced with LimeSurvey – you might meet some of them also in the forum – and the partner network operates world-wide. So don't hesitate to request a quotation. Didn´t check out part one and two? No problem, we got you covered. Part 1 Part 2
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How are responses counted in LimeSurvey Cloud? How you can minimize survey break-off? What can you do if you are running short of responses? How many responses do you need for a certain net sample? Check out this blog post and learn how to get as many complete questionnaires out of your package as possible. Watch out for our pro tips! Responses and how they are counted in LimeSurvey Cloud In LimeSurvey Cloud the term "response" basically translates to completed questionnaire. In the best case, a respondent starts your questionnaire and completes it until the end page. Each finished questionnaire counts as one response and lowers your remaining responses available in your LimeSurvey Cloud package by one point. But in web surveys – like in all self-administered survey modes – we frequently see respondents who start a questionnaire but break off participation during the survey-taking process. Dropout that happens during survey-taking counts as half a response. In LimeSurvey one response can be used for really extensive questionnaires. However the longer the questionnaire, the higher the risk of incompletes. Many dropouts take place on the first page of a survey – for example, when participants find out that the topic is not relev.ant to them. That is when the welcome screen should be used. The welcome screen is a special page where you can describe your research and show your survey data policy. Once enabled, dropouts on the welcome screen of a survey won’t lower your response balance Pro Tip 1: Consider using the welcome screen with your survey as break-off on that page does not lower your available response contingent. Besides regular survey participation, manually editing the entries of the survey response table counts as response. If you create a new entry directly in the survey response table – e.g., if you do a mixed-mode study – it counts as one response. Also if you change the status of a survey from partially completed to completed, your response balance will be lowered by one response instead of half a response. What you can do to lower break-off Break-off is inevitable in surveys. But you can keep it as low as possible when considering the following: - Make sure you target a relevant audience. - Make your survey not too long. How long? Well, actually that depends on your audience and the survey’s topic. In any case be honest about the survey’s topics and its length in the invitation, as well as on the welcome page. - Show that you are a serious survey researcher and that you respect data protection and privacy. Use LimeSurvey's built-in feature to display your data policy on the welcome page. - Offer an incentive – some kind of reward for your respondents – for complete participation. Incentives are either an per capita incentive (everyone gets it), the participation in a lottery drawing (e.g., of money or a voucher), or indirect motivation (like the donation to charity or that respondents get access to certain information). - Follow the general guidelines and rules for questionnaire design and for good survey practice (e.g., question wording, response scales, task difficulty, etc.). - Test your survey logic and question relevance. - Make mandatory as few questions as possible. - Take advantage of LimeSurvey’s feature to save a survey and resume it later. - If you have the possibility, use email not only for invitations but also for reminders (we recommend up to two reminders). - Before you field your actual survey, do a pretest – e.g., with colleagues – to check if there are any problems. Consider paradata like response times to detect difficult questions. Pro Tip 2: Thoroughly design your survey following established guidelines and test it with a small sample in advance. This will help to get higher completion rates and higher data quality. Tracking your responses in LimeSurvey Cloud The most obvious difference between the LimeSurvey Cloud packages is how many questionnaires (aka responses) can be completed. The number of responses available in LimeSurvey Cloud starts from 25 per month (Free package) and for regular packages up to 1.000.000 responses per year (Corporate package) – which can be even topped with individual offers. At the end of each subscription period unused responses expire and the response limit is reset to the start value. There are two places where you can find your current responses balance. In your survey installation (also called survey instance) you see your available responses in the top menu. The other place is inside your LimeSurvey profile in the menu survey application. If you choose edit in that menu, you can set a limit for remaining responses. As soon as your remaining responses fall below this limit, you will receive an alert email. Running out of responses? Read our following tips Sometimes more people participate in your survey than you expect or high break-off rates lower your response balance. Before you run out of responses you will receive an alert email, but as soon as your response balance hits zero, people who try to access your survey will get an error message. So what can you do if you run out of responses? 1) You can either wait until your subscription renews or 2) You can renew your subscription early - just log in on our platform, access the survey application menu, and renew your package earlier..3) If you exceed your responses not only once in a while, upgrading to a higher package is the recommended solution. Pro Tip 3: For more flexibility, you should opt for a yearly subscription. We also offer multi-year packages for companies - just contact our sales team. Estimation of response volume To avoid running short of responses during your survey, we recommend you do a rough estimation of the responses you need in advance. Let’s think it from the end: Given the case you want to analyze a net sample of 500 complete questionnaires. However, frequently not all complete questionnaires are really suited for data analysis. When checking the answers for missing values, strange response patterns (e.g., always selecting the first response), illogical answers, response duration (if a participant is too fast, this can be an indicator for low seriousness), you may have to remove 10% of the cases. So you need about 550 completes. If the break-off rate of your survey is around 30%, you need to invite another 240 persons (120 responses) to fill it out. Moreover, you should also plan for your pretest another 30 responses. Overall, you need approximately 700 responses to end with a net sample of 500 cases. Please keep in mind that the numbers in this example may greatly vary! Especially the dropout rate which can be considerably lower or higher. Pro Tip 4: Estimate the responses you need in advance – but always monitor your response numbers while your survey is online. Further reading You can find additional information in the online manual: https://manual.limesurvey.org/Responses_&_statistics https://manual.limesurvey.org/Survey_quotas Ready for Part 3? Now that you are really into our "Beginners Guide" Series, you should take a look into our last blog post from that series. Part 3 but if you haven´t read part 1, then you should go ahead and read that first. Part 1
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In this blog post we’ll have a look at the settings of your LimeSurvey Cloud account. Watch out for our pro tips. Directly after you registered for your (free) LimeSurvey account you can access all your account settings. Here is an overview of the most important settings that help you to optimize your installation and work flows. In LimeSurvey we distinguish between your personal LimeSurvey Cloud account and the actual survey application. This separation helps you to divide everything related to your contract from everything related to your surveys. This is especially helpful when you are not working alone but in a team. Survey Application In the section Survey Application you do not only find the URL to your personal LimeSurvey installation, you can also change the name of the web address that links to your survey here (e.g., survey.limequery.org). Domain names can be changed once a day. However, please do not change them while a survey is online, otherwise the participation links will no longer work. Under survey application you can also reset the password of your main LimeSurvey app user. Pro Tip 1: If you run out of responses ahead of schedule, there is a possibility for early renewal. Just go to Packages and order the response package you need. However, please bear in mind that the additional responses will not be transferred to a new LimeSurvey package. So do not buy additional responses too early. Pro Tip 2: If you want to use your own domain name instead of limequery.com/org/net, you can use domain aliasing and link to your own internet address (subdomain). Thus, the persons invited to your survey know directly from the link that you are the sender. Domain aliasing is available from the LimeSurvey Cloud Expert Package onwards. Community Profile In the profile menu you can also edit your Community Profile. You also find your Community Profile in the profile menu. In this section, you can set up the information displayed when you login to the forum. The forum is a virtual room where users can exchange information or simply talk about LimeSurvey. You can also change your password for the LimeSurvey Cloud under Community Profile. However, please make sure that you do not confuse this password with the admin password for the survey app. The latter can only be changed under Survey Application. Talking about security: We highly recommend that you activate a two factor authentication (2FA) in your community profile settings. Support If you are stuck with LimeSurvey and can’t find the solution to your problem in the forums or in the Frequently Asked Questions section please feel free to contact our Support. Our personal support is for LimeSurvey Cloud users only. Describe your problem as detailed as possible and also add screenshots and information about your operating system or your browser to the support ticket. Our experienced support staff will provide help as soon as reasonably possible. GDPR Agreement Another time saving feature is the possibility to generate a GDPR (General Data Protection Regulation) agreement for compatible data processing with LimeSurvey GmbH. Our contract wizard leads you through the necessary steps and gets you on the safe side. Billing In the Billing section you can update your invoice address, request quotes and view your orders and invoices. Further reading For additional information please refer to our online manual Interested in Part 2? That was the first part in our "Beginners Guide" Series. Check out the other parts for more insight. Part 2 Part 3