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Customer feedback template

The customer feedback survey template aids businesses in garnering valuable insights from customers, encompassing factors such as overall satisfaction, product or service quality, and customer service experience.

By focusing on aspects like pricing, recommendations, and additional feedback, it enables businesses to refine their products or services and enhance their customer service.

Customer feedback survey

Example questions

1. How likely are you to recommend our products/services to a friend or colleague?
2. How satisfied are you with the overall experience of using our products/services?
3. Which of the following words would you use to describe our products/services?

(Select all that apply)

4. What do you like most about our products/services?
5. What do you think could be improved about our products/services?
6. How responsive have we been to your questions or concerns about our products/services?
7. How satisfied are you with the level of customer support provided by our team?
8. How likely are you to continue using our products/services in the future?
9. Would you like to share any additional comments or suggestions regarding our products/services?

Customer Feedback Template Builder

LimeSurvey's customer feedback template builder enables you to quickly and efficiently create and customize surveys that can help you gather valuable insights from your customers and improve your products, services, and customer experience.

  • Easy and simple to use
  • Statistics
  • Questionnaire templates
  • GDPR compliance
  • So much more…

Related form templates

Best Customer Questionnaires and Feedback Form Templates

By using these customer feedback questionnaires and template forms, businesses can gain valuable insights into their customers' experiences, preferences, and needs, allowing them to make data-driven decisions to improve their products, services, and overall customer satisfaction.
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