Customer satisfaction template

The customer satisfaction survey template is crafted to evaluate customer satisfaction concerning a company's products or services, website usability, customer support, and perceived value for money.

By offering valuable feedback, it empowers businesses to enhance their offerings and overall customer experience.

Customer satisfaction survey

Example questions

1. How satisfied are you with the overall experience of using our products/services?
2. How would you rate the quality of our products/services?
3. How would you rate the value for money of our products/services?
4. How responsive have we been to your questions or concerns about our products/services?
5. How satisfied are you with the level of customer support provided by our team?
6. How likely are you to recommend our products/services to a friend or colleague?
7. How would you rate the professionalism and expertise of our team members?
8. How easy was it to find the information or product/service you were looking for on our website?
9. Would you like to share any additional comments or suggestions regarding our products/services or customer support?

Customer Satisfaction Template Builder

With LimeSurvey's customer satisfaction survey template builder, you can easily create and customize surveys to measure and improve the overall satisfaction of your customers with your products, services, and support.

  • Easy and simple to use
  • Statistics
  • Questionnaire templates
  • GDPR compliance
  • So much more…

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Best Customer Questionnaires and Feedback Form Templates

LimeSurvey's customer satisfaction survey template builder empowers you to create tailored surveys that enable you to get insightful feedback from your customers, allowing you to make informed decisions to grow your business.