Product experience survey template

This product experience survey template aims to evaluate customer satisfaction and gather feedback about customers' interaction with a specific product, delving into aspects like ease of use and reliability.

The insights garnered from this survey aid businesses in improving their product and better-accommodating customer needs, which includes aspects like customer support and more.

Product experience survey

Example questions

1. How often do you use [product name]?
2. What motivated you to purchase [product name]?

(Please select all that apply)

3. How satisfied are you with your experience using [product name]?
4. How easy was it to set up and start using [product name]?
5. How reliable is [product name]?
6. Does [product name] meet your needs and expectations?
7. If you answered "no" to the previous question, what was the primary reason?
8.Have you experienced any technical issues while using [product name]?
9. How would you rate the customer support provided by [product name]?
10. How likely are you to continue using [product name]?
11. Are there any areas of improvement you would suggest for [product name]?

Product Experience Survey Template Builder

LimeSurvey's product experience survey builder empowers businesses to collect valuable insights about their customers' experience using their products, helping them identify areas for improvement and increase customer satisfaction.

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