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Post-purchase evaluation survey template

LimeSurvey's post-purchase evaluation survey template aids in assessing customer satisfaction with your product, gauging its quality, and evaluating its value for money, offering a comprehensive overview of the product's perceived worth.

It also collects feedback for improvement by exploring various aspects such as overall satisfaction, ability to meet expectations, the likelihood of repurchase and recommendation, customer service experience, encountered issues, and more.

Post-purchase evaluation survey

Example questions

1. How satisfied are you with your recent purchase of [Product Name]?
2. Did [Product Name] meet your expectations?
3. How likely are you to purchase from us again in the future?
4. How likely are you to recommend [Product Name] to a friend or colleague?
5. How would you rate the quality of [Product Name]?
6. How would you rate the value for money of [Product Name]?
7. How was your experience with our customer service team (if applicable)?
8. Were there any issues or problems with your purchase? If yes, please describe them below.
9. What do you like most about [Product Name]?
10. What do you think could be improved about [Product Name]?
11. If you have any additional comments or suggestions regarding your recent purchase, please share them below.

Post-purchase Evaluation Survey Template Builder

LimeSurvey's post-purchase evaluation survey builder helps you gather feedback from customers about their recent product purchase experience, including satisfaction, expectations, and quality.

  • Easy and simple to use
  • Statistics
  • Questionnaire templates
  • GDPR compliance
  • So much more…

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Discover what customers really think about your product and identify areas for improvement with LimeSurvey's range of post-purchase evaluation surveys, designed to help you gather valuable feedback on your products and services.
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