Filling in an answer from the url

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6 months 3 weeks ago #152030 by ellingmel
ellingmel created the topic: Filling in an answer from the url
I have a tech support ticketing system and I want to direct users to a survey when their issue has been resolved. I want to pass the ticket number through the url they are given to take the survey.

I have looked through the documentation, and read the workarounds and have been unable to get any of the various urls to pass that information.

http://localserver/LimeSurvey/index.php?r=survey/index&sid=871798 is my current url - I have one question, and one text answer box. The question is named Q1 and when I look at the page source I see 871798X2X3 (this syntax was referenced in the work arounds) - but I cannot get any url to pass that ticket number on.

I believe we have version Version 2.06+ Build 151215. This came with a NAS that we purchased.

Any help would be appreciated.

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6 months 3 weeks ago #152031 by holch
holch replied the topic: Filling in an answer from the url
You are using quite an old installation.

However, you should be able to use the "panel integration" to write a code from the URL to a question in Limesurvey. Here a few links that should help you to understand how it works:
manual.limesurvey.org/URL_fields (see passthrough fields)
manual.limesurvey.org/Survey_settings#Pa....28URL_parameters.29
www.limesurvey.org/forum/design-issues/9...-integration-fuction

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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