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Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
- dalaius
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8 years 2 months ago #131070
by dalaius
Replied by dalaius on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
My thoughts exactly it's weird ... I can't find a reason why this isn't working. I can see the sourcecode, I'm not missing any files (as far as I can say)
Yes, I tried Edge, IE11, Firefox, Chrome ...
I'm using a hosted Server from our Service Provider.
as far as I can see the server is running Apache2, PHP 5.3.3-7, MySQL 5.1.73
I don't get errors during installation. LimeSurvey 2.06 is running fine.
Can'T find anything in the Debuggers.
Clicking the "Save" button just appends a "#" at the end of the URL - but nothing else is happening, like the JS is missing ...
Fun thing is: Other buttons are working ... "Cancel", "New Survey".
Error.log isn't helping either.
Yes, I tried Edge, IE11, Firefox, Chrome ...
I'm using a hosted Server from our Service Provider.
as far as I can see the server is running Apache2, PHP 5.3.3-7, MySQL 5.1.73
I don't get errors during installation. LimeSurvey 2.06 is running fine.
Can'T find anything in the Debuggers.
Clicking the "Save" button just appends a "#" at the end of the URL - but nothing else is happening, like the JS is missing ...
Fun thing is: Other buttons are working ... "Cancel", "New Survey".
Error.log isn't helping either.
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- okaestne
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8 years 2 months ago #131071
by okaestne
Replied by okaestne on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
I have the same problem with the blank sites with version 2.50+
What I noticed: It just occures with my SLES 12 SP3 VM. I've tried Linux Mint 17.3 as well, no problem there.
Not working (but working with 2.06+):
SLES 11 SP3, Apache/2.2.12 (Linux/SUSE), PHP Version 5.3.17, mysql Ver 14.14 Distrib 5.5.46
Working:
Linux Mint 17.3, Apache/2.4.7 (Ubuntu), PHP Version 5.5.9-1ubuntu4.14, mysql Ver 14.14 Distrib 5.5.47
What I noticed: It just occures with my SLES 12 SP3 VM. I've tried Linux Mint 17.3 as well, no problem there.
Not working (but working with 2.06+):
SLES 11 SP3, Apache/2.2.12 (Linux/SUSE), PHP Version 5.3.17, mysql Ver 14.14 Distrib 5.5.46
Working:
Linux Mint 17.3, Apache/2.4.7 (Ubuntu), PHP Version 5.5.9-1ubuntu4.14, mysql Ver 14.14 Distrib 5.5.47
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- ahhhndi
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8 years 2 months ago - 8 years 2 months ago #131092
by ahhhndi
Replied by ahhhndi on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
Same error occurs on my machine. Started with 2.5 RC4 and updated now to 2.5 build 20160206. Working well on my local VM with a newer PHP, doesn't work on my productive machine with PHP 5.3.x.
I watched the debug trace, but haven't seen an error. For me it sounds like a mime/type or anything else go wrong. All files are in the client browser, but the css paint doesn't appear.
Bug Tracker issue: bugs.limesurvey.org/view.php?id=10345
I watched the debug trace, but haven't seen an error. For me it sounds like a mime/type or anything else go wrong. All files are in the client browser, but the css paint doesn't appear.
Bug Tracker issue: bugs.limesurvey.org/view.php?id=10345
Last edit: 8 years 2 months ago by ahhhndi.
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- DenisChenu
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8 years 2 months ago #131113
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
Remind to set
manual.limesurvey.org/Debug_mode
to 2, save the result if see an error (only the page) and sent it to mantis.
Really more quick.
Really more quick.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- dalaius
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8 years 2 months ago #131134
by dalaius
Replied by dalaius on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
I set up a fresh VS Ubuntu-Server 14.something, with std LAMP-packages.
Installed LS2.50+ - and it seems to be working fine.
I have to talk to our provider, maybe we need a few updates. Apache, MySQL, PHP ... whatever.
(Although installation routine say's everythings fine ...)
Installed LS2.50+ - and it seems to be working fine.
I have to talk to our provider, maybe we need a few updates. Apache, MySQL, PHP ... whatever.
(Although installation routine say's everythings fine ...)
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- peterx
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8 years 2 months ago #131184
by peterx
Replied by peterx on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
Hi,
I had the same problem with the blank login page.
Changing the PHP version from 5.3 to 5.5 solved it.
Hope this helps
I had the same problem with the blank login page.
Changing the PHP version from 5.3 to 5.5 solved it.
Hope this helps
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- ncalton
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8 years 2 months ago #131187
by ncalton
Replied by ncalton on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
Same problem for me running on Scientific Linux 6.7. Have just tried it on Scientific Linux 7.2 and it works fine. The former has PHP 5.3.3 and Apache 2.2.15, and the latter has PHP 5.4.16 and Apache 2.4.6.
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- Orange8104
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8 years 2 months ago #132145
by Orange8104
Replied by Orange8104 on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
Just more troubleshooting data points here:
- Fresh install
- Got database connect error on running install... knocked PHP down to 5.3 on hosting, fixed it.
- After installation, login screen blank. However, source HTML is there. Can login using tabbing.
- Re-FTPd all files to make sure nothing missing.
- Same problems. Forms won't save. All font is times new roman. Various links don't work like the Notification icon.
Aside from the obvious, this major update looks great! I'm sure a lot work went into this. Looking forward to trying it out properly.
- Fresh install
- Got database connect error on running install... knocked PHP down to 5.3 on hosting, fixed it.
- After installation, login screen blank. However, source HTML is there. Can login using tabbing.
- Re-FTPd all files to make sure nothing missing.
- Same problems. Forms won't save. All font is times new roman. Various links don't work like the Notification icon.
Aside from the obvious, this major update looks great! I'm sure a lot work went into this. Looking forward to trying it out properly.
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- c_schmitz
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8 years 2 months ago #132195
by c_schmitz
Best regards
Carsten Schmitz
LimeSurvey project leader
Replied by c_schmitz on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
All blank page issue should be fixed now - can you try the latest build, released today?
Best regards
Carsten Schmitz
LimeSurvey project leader
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- enquirer32
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8 years 1 month ago #132620
by enquirer32
Replied by enquirer32 on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
I am having similar problems on a fresh install - Ubuntu, PHP Version 5.6.6, mysqlnd 5.0.11 -
If I try and change the template, for example, and hit save the Save button (/index.php/admin/survey/sa/editlocalsettings/surveyid/134689#) it does nothing. None of the save options produces a result.
However, I can add questions, question groups etc. So seems particular to the general settings page.
Nada also in Edit survey text elements and settings
If I try and change the template, for example, and hit save the Save button (/index.php/admin/survey/sa/editlocalsettings/surveyid/134689#) it does nothing. None of the save options produces a result.
However, I can add questions, question groups etc. So seems particular to the general settings page.
Nada also in Edit survey text elements and settings
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- enquirer32
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8 years 1 month ago #132708
by enquirer32
Replied by enquirer32 on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
I am having limited success by clearing the browser cache each time before I go into a question to edit the details. However, if the question field is not showing this does not help this.
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- DenisChenu
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8 years 1 month ago #132711
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working
Hi,
1st: trye to activate debug mode : manual.limesurvey.org/Debug_mode
2nd : look at you js console if you have error.
If you are on the last version : you can report bug with all information.
1st: trye to activate debug mode : manual.limesurvey.org/Debug_mode
2nd : look at you js console if you have error.
If you are on the last version : you can report bug with all information.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.