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Installed LS2.50+ blank Admin Loginpage and Save-Buttons not working

  • holch
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8 years 2 months ago #130979 by holch
Just checked and 2.5+ is NOT distributed via ComfortUpdate in my installation. It is not even offered as unstable as before.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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  • dalaius
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8 years 2 months ago #131053 by dalaius
Me again :)

Downloaded newest build 160206 - deleted everything in my environment, installed fresh.
deleted Cache and Cookies.

Same problems as mentioned above:
- still no visible Login Screen in Admin Section
- after blind login the "Save" Buttons aren't working
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  • holch
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8 years 2 months ago #131061 by holch
This is weird, because I installed yesterday and so far it is running fine.

So I would guess it must have to do something with your server configuration (I will assume that you have tried with different browser and the result was the same):

Where do you install Limesurvey? Shared hosting, VPS, own server?

Which webserver? Which PHP version? Which MySQL version?

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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8 years 2 months ago #131070 by dalaius
My thoughts exactly :) it's weird ... I can't find a reason why this isn't working. I can see the sourcecode, I'm not missing any files (as far as I can say)
Yes, I tried Edge, IE11, Firefox, Chrome ...

I'm using a hosted Server from our Service Provider.
as far as I can see the server is running Apache2, PHP 5.3.3-7, MySQL 5.1.73

I don't get errors during installation. LimeSurvey 2.06 is running fine.
Can'T find anything in the Debuggers.

Clicking the "Save" button just appends a "#" at the end of the URL - but nothing else is happening, like the JS is missing ...
Fun thing is: Other buttons are working ... "Cancel", "New Survey".
Error.log isn't helping either.
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8 years 2 months ago #131071 by okaestne
I have the same problem with the blank sites with version 2.50+ :(

What I noticed: It just occures with my SLES 12 SP3 VM. I've tried Linux Mint 17.3 as well, no problem there.

Not working (but working with 2.06+):
SLES 11 SP3, Apache/2.2.12 (Linux/SUSE), PHP Version 5.3.17, mysql Ver 14.14 Distrib 5.5.46

Working:
Linux Mint 17.3, Apache/2.4.7 (Ubuntu), PHP Version 5.5.9-1ubuntu4.14, mysql Ver 14.14 Distrib 5.5.47
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8 years 2 months ago - 8 years 2 months ago #131092 by ahhhndi
Same error occurs on my machine. Started with 2.5 RC4 and updated now to 2.5 build 20160206. Working well on my local VM with a newer PHP, doesn't work on my productive machine with PHP 5.3.x.

I watched the debug trace, but haven't seen an error. For me it sounds like a mime/type or anything else go wrong. All files are in the client browser, but the css paint doesn't appear.

Bug Tracker issue: bugs.limesurvey.org/view.php?id=10345
Last edit: 8 years 2 months ago by ahhhndi.
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  • DenisChenu
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8 years 2 months ago #131113 by DenisChenu
Remind to set manual.limesurvey.org/Debug_mode to 2, save the result if see an error (only the page) and sent it to mantis.

Really more quick.

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  • dalaius
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8 years 2 months ago #131134 by dalaius
I set up a fresh VS Ubuntu-Server 14.something, with std LAMP-packages.
Installed LS2.50+ - and it seems to be working fine.
I have to talk to our provider, maybe we need a few updates. Apache, MySQL, PHP ... whatever.
(Although installation routine say's everythings fine ...)
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8 years 2 months ago #131184 by peterx
Hi,

I had the same problem with the blank login page.
Changing the PHP version from 5.3 to 5.5 solved it.

Hope this helps :)
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8 years 2 months ago #131187 by ncalton
Same problem for me running on Scientific Linux 6.7. Have just tried it on Scientific Linux 7.2 and it works fine. The former has PHP 5.3.3 and Apache 2.2.15, and the latter has PHP 5.4.16 and Apache 2.4.6.
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8 years 2 months ago #132145 by Orange8104
Just more troubleshooting data points here:

- Fresh install
- Got database connect error on running install... knocked PHP down to 5.3 on hosting, fixed it.
- After installation, login screen blank. However, source HTML is there. Can login using tabbing.
- Re-FTPd all files to make sure nothing missing.
- Same problems. Forms won't save. All font is times new roman. Various links don't work like the Notification icon.

Aside from the obvious, this major update looks great! I'm sure a lot work went into this. Looking forward to trying it out properly.
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  • c_schmitz
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8 years 2 months ago #132195 by c_schmitz
All blank page issue should be fixed now - can you try the latest build, released today?

Best regards

Carsten Schmitz
LimeSurvey project leader
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