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problem with Exporting answers ! !
- catarch
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12 years 9 months ago - 12 years 9 months ago #63931
by catarch
Replied by catarch on topic Aw: problem with Exporting answers ! !
File not found
Firefox can't find the file at _________/__/admin/admin.php?action=exportresults
Check the file name for capitalization or other typing errors.
Check to see if the file was moved, renamed or deleted.
from opera browser the message is
"Remote server or file not found
Check that the address is spelled correctly, or try searching for the site."
Firefox can't find the file at _________/__/admin/admin.php?action=exportresults
Check the file name for capitalization or other typing errors.
Check to see if the file was moved, renamed or deleted.
from opera browser the message is
"Remote server or file not found
Check that the address is spelled correctly, or try searching for the site."
Last edit: 12 years 9 months ago by catarch.
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- holch
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12 years 9 months ago #63933
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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Replied by holch on topic Aw: problem with Exporting answers ! !
Well, it doesn't seem like the problem is the setting then, but it seems like your installation is incomplete.
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- catarch
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12 years 9 months ago #63934
by catarch
Replied by catarch on topic Aw: problem with Exporting answers ! !
the problem I mentioned happened suddenly after 20 days of normal performance. I was exporting the responses twice per day without any problem. I didnt change anything in the survey or the settings, my brother didnt change anything in the server settings and SUDDENLY one day it doesnt work !!!!
if there was a problem in the installation I wouldnt have been able to export the responses from the very first day, right ?
this is not my case..
another idea/solution please ???
if there was a problem in the installation I wouldnt have been able to export the responses from the very first day, right ?
this is not my case..
another idea/solution please ???
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12 years 9 months ago #63935
by holch
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Replied by holch on topic Aw: problem with Exporting answers ! !
Hmmm, strange. Did you do an update/upgrade?
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12 years 9 months ago #63936
by catarch
Replied by catarch on topic Aw: problem with Exporting answers ! !
it is really strange...
no I didnt do any update/upgrade, and to be honest I would prefer not to try it because the survey is running and it will be running until the end of september and I am afraid of something unexpected...
no I didnt do any update/upgrade, and to be honest I would prefer not to try it because the survey is running and it will be running until the end of september and I am afraid of something unexpected...
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10 years 6 months ago #100994
by opan_4
Replied by opan_4 on topic problem with Exporting answers ! !
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10 years 6 months ago #101010
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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Replied by holch on topic problem with Exporting answers ! !
The URL looks really strange. Is this on a server on the internet or on your local machine? Because there should be something like Localhost if later, or an IP address or domain if on the internet.
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10 years 6 months ago #101012
by opan_4
Replied by opan_4 on topic problem with Exporting answers ! !
This occurs on the local computer,
URL as shown above http://localhost/survey/
what should I repair ?
URL as shown above http://localhost/survey/
what should I repair ?
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10 years 6 months ago #101013
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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Replied by holch on topic problem with Exporting answers ! !
OK, so your URL to access limesurvey is http://localhost/survey/, but for the export suddenly the URL is http://survey/...
Is this correct? If so, this is either a bug in the software, or you did something wrong during installation.
What version of Limesurvey are you using?
Is this correct? If so, this is either a bug in the software, or you did something wrong during installation.
What version of Limesurvey are you using?
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10 years 6 months ago #101024
by opan_4
Replied by opan_4 on topic problem with Exporting answers ! !
sorry I mean its like this URL http://survey/index.php/admin/export/sa/exportresults/surveyid/734654
is there any limitation in the survey which was then in eskport input into excel and pdf format into error (I was a total survey 8000)
but after I turn off the survey in a few minutes and then activated again when the export survey results pdf format excel & succeed
is there any limitation in the survey which was then in eskport input into excel and pdf format into error (I was a total survey 8000)
but after I turn off the survey in a few minutes and then activated again when the export survey results pdf format excel & succeed
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10 years 5 months ago #101104
by opan_4
Replied by opan_4 on topic problem with Exporting answers ! !
hallo,
is there anything that can help me
is there anything that can help me
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- rola
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5 years 6 months ago #174776
by rola
Replied by rola on topic Aw: problem with Exporting answers ! !
Hi,
I just would like to share a similar case i have faced twice.
exporting responses to excel used to work fine for these two surveys. but suddenly, clicking the export button stopped responding. i tried to export responses to a .csv file instead, but the exported file size grows up to more than 400 MB eventhough the responses table includes 100 records only.
i have checked the sql profiler to find out that responses table select query has been replicated thousands of time as if it was generated using a loop statement.
the only resolution i found for that issue, is to set the responses table to have number of records less than or greater than 100 !!! sounds weird, but this problem appeared only if number of records in responses table is exactly 100.
I just would like to share a similar case i have faced twice.
exporting responses to excel used to work fine for these two surveys. but suddenly, clicking the export button stopped responding. i tried to export responses to a .csv file instead, but the exported file size grows up to more than 400 MB eventhough the responses table includes 100 records only.
i have checked the sql profiler to find out that responses table select query has been replicated thousands of time as if it was generated using a loop statement.
the only resolution i found for that issue, is to set the responses table to have number of records less than or greater than 100 !!! sounds weird, but this problem appeared only if number of records in responses table is exactly 100.
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