Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Is it possible to set a different "Reply To" email address?

  • tobyrhodes
  • tobyrhodes's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 1 month ago #104431 by tobyrhodes
Hi

Does anyone know if it is possible to set a different "Reply To" email address (i.e. different from the survey administrator)? I want to do this as we want to send out the survey in the name of a senior manager in our organisation, but want any replies/queries etc. to come back to me. I also still want to remain as the "survey administrator"

I have searched the forum and not found this so far (apologies if I have missed it - please point me to a previous thread if one exists).

Best wishes to all

Toby
The topic has been locked.
More
10 years 1 month ago #104437 by Ben_V
Hi,
Assuming you are the survey admin:

1) Set emailed notifications as needed

2) Edit i nvitation & reminder & confirmation emails

BTW, note that confirmation email can be removed as describe here

Benoît

EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
The topic has been locked.
  • tobyrhodes
  • tobyrhodes's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 1 month ago #104444 by tobyrhodes
Hi Ben

Thanks for your reply.
We had already tried changing the send from email address at the point of sending (to a different email address from the admin email address). This works ok, in that it does indeed send from that new address.

However, what we are seeking to achieve is that if any recipients hit "reply" to that email (rather than actually clicking on the link to take the survey), the "reply to" email address reverts to the admin email, rather than the "sent from" email address.

There does not seem to be any standard LimeSurvey features that enable this.
I am wondering if I will need to hack the code a bit to achieve what we want to do.

Cheers
Toby
The topic has been locked.
  • tobyrhodes
  • tobyrhodes's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 1 month ago #104455 by tobyrhodes
By the way, does anyone know where the code sits that constructs the emails? (which directory/file the code is in)
Ta
Toby
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
10 years 1 month ago #104461 by DenisChenu
Hi,

Maybe you can have a look at : Bounce settings email.
Globally and for the survey.

But sometimes, with some server : mail was forced to "admin name for hoster".

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
  • tobyrhodes
  • tobyrhodes's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
10 years 1 month ago #104471 by tobyrhodes
Thanks Denis, but the global bounce settings do not provide the option that I need.
Do you know which bit of code creates the invitation emails?
Thanks
Toby
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
10 years 1 month ago #104480 by DenisChenu
application/controllers/token.php if i remind good.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
More
9 years 10 months ago - 9 years 10 months ago #107786 by whitehats
But sometimes, with some server : mail was forced to "admin name for hoster".

[NO SPAM : next time : BAN]
Last edit: 9 years 10 months ago by DenisChenu.
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose