Is it possible to set a different "Reply To" email address?

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3 years 9 months ago #104431 by tobyrhodes
tobyrhodes created the topic: Is it possible to set a different "Reply To" email address?
Hi

Does anyone know if it is possible to set a different "Reply To" email address (i.e. different from the survey administrator)? I want to do this as we want to send out the survey in the name of a senior manager in our organisation, but want any replies/queries etc. to come back to me. I also still want to remain as the "survey administrator"

I have searched the forum and not found this so far (apologies if I have missed it - please point me to a previous thread if one exists).

Best wishes to all

Toby

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3 years 9 months ago #104437 by Ben_V
Ben_V replied the topic: Is it possible to set a different "Reply To" email address?
Hi,
Assuming you are the survey admin:

1) Set emailed notifications as needed

2) Edit i nvitation & reminder & confirmation emails

BTW, note that confirmation email can be removed as describe here

Benoît

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Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)

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3 years 9 months ago #104444 by tobyrhodes
tobyrhodes replied the topic: Is it possible to set a different "Reply To" email address?
Hi Ben

Thanks for your reply.
We had already tried changing the send from email address at the point of sending (to a different email address from the admin email address). This works ok, in that it does indeed send from that new address.

However, what we are seeking to achieve is that if any recipients hit "reply" to that email (rather than actually clicking on the link to take the survey), the "reply to" email address reverts to the admin email, rather than the "sent from" email address.

There does not seem to be any standard LimeSurvey features that enable this.
I am wondering if I will need to hack the code a bit to achieve what we want to do.

Cheers
Toby

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3 years 9 months ago #104455 by tobyrhodes
tobyrhodes replied the topic: Is it possible to set a different "Reply To" email address?
By the way, does anyone know where the code sits that constructs the emails? (which directory/file the code is in)
Ta
Toby

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3 years 9 months ago #104461 by DenisChenu
DenisChenu replied the topic: Is it possible to set a different "Reply To" email address?
Hi,

Maybe you can have a look at : Bounce settings email.
Globally and for the survey.

But sometimes, with some server : mail was forced to "admin name for hoster".

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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3 years 9 months ago #104471 by tobyrhodes
tobyrhodes replied the topic: Is it possible to set a different "Reply To" email address?
Thanks Denis, but the global bounce settings do not provide the option that I need.
Do you know which bit of code creates the invitation emails?
Thanks
Toby

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3 years 9 months ago #104480 by DenisChenu
DenisChenu replied the topic: Is it possible to set a different "Reply To" email address?
application/controllers/token.php if i remind good.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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3 years 6 months ago - 3 years 6 months ago #107786 by whitehats
whitehats replied the topic: Is it possible to set a different "Reply To" email address?
But sometimes, with some server : mail was forced to "admin name for hoster".

[NO SPAM : next time : BAN]
Last Edit: 3 years 6 months ago by DenisChenu.

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