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Is it possible to set a different "Reply To" email address?
- tobyrhodes
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10 years 1 month ago #104431
by tobyrhodes
Is it possible to set a different "Reply To" email address? was created by tobyrhodes
Hi
Does anyone know if it is possible to set a different "Reply To" email address (i.e. different from the survey administrator)? I want to do this as we want to send out the survey in the name of a senior manager in our organisation, but want any replies/queries etc. to come back to me. I also still want to remain as the "survey administrator"
I have searched the forum and not found this so far (apologies if I have missed it - please point me to a previous thread if one exists).
Best wishes to all
Toby
Does anyone know if it is possible to set a different "Reply To" email address (i.e. different from the survey administrator)? I want to do this as we want to send out the survey in the name of a senior manager in our organisation, but want any replies/queries etc. to come back to me. I also still want to remain as the "survey administrator"
I have searched the forum and not found this so far (apologies if I have missed it - please point me to a previous thread if one exists).
Best wishes to all
Toby
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- Ben_V
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10 years 1 month ago #104437
by Ben_V
Benoît
EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
Replied by Ben_V on topic Is it possible to set a different "Reply To" email address?
Hi,
Assuming you are the survey admin:
1) Set emailed notifications as needed
2) Edit i nvitation & reminder & confirmation emails
BTW, note that confirmation email can be removed as describe here
Assuming you are the survey admin:
1) Set emailed notifications as needed
2) Edit i nvitation & reminder & confirmation emails
BTW, note that confirmation email can be removed as describe here
Benoît
EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
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- tobyrhodes
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10 years 1 month ago #104444
by tobyrhodes
Replied by tobyrhodes on topic Is it possible to set a different "Reply To" email address?
Hi Ben
Thanks for your reply.
We had already tried changing the send from email address at the point of sending (to a different email address from the admin email address). This works ok, in that it does indeed send from that new address.
However, what we are seeking to achieve is that if any recipients hit "reply" to that email (rather than actually clicking on the link to take the survey), the "reply to" email address reverts to the admin email, rather than the "sent from" email address.
There does not seem to be any standard LimeSurvey features that enable this.
I am wondering if I will need to hack the code a bit to achieve what we want to do.
Cheers
Toby
Thanks for your reply.
We had already tried changing the send from email address at the point of sending (to a different email address from the admin email address). This works ok, in that it does indeed send from that new address.
However, what we are seeking to achieve is that if any recipients hit "reply" to that email (rather than actually clicking on the link to take the survey), the "reply to" email address reverts to the admin email, rather than the "sent from" email address.
There does not seem to be any standard LimeSurvey features that enable this.
I am wondering if I will need to hack the code a bit to achieve what we want to do.
Cheers
Toby
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- tobyrhodes
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10 years 1 month ago #104455
by tobyrhodes
Replied by tobyrhodes on topic Is it possible to set a different "Reply To" email address?
By the way, does anyone know where the code sits that constructs the emails? (which directory/file the code is in)
Ta
Toby
Ta
Toby
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- DenisChenu
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10 years 1 month ago #104461
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Is it possible to set a different "Reply To" email address?
Hi,
Maybe you can have a look at : Bounce settings email.
Globally and for the survey.
But sometimes, with some server : mail was forced to "admin name for hoster".
Denis
Maybe you can have a look at : Bounce settings email.
Globally and for the survey.
But sometimes, with some server : mail was forced to "admin name for hoster".
Denis
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- tobyrhodes
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10 years 1 month ago #104471
by tobyrhodes
Replied by tobyrhodes on topic Is it possible to set a different "Reply To" email address?
Thanks Denis, but the global bounce settings do not provide the option that I need.
Do you know which bit of code creates the invitation emails?
Thanks
Toby
Do you know which bit of code creates the invitation emails?
Thanks
Toby
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- DenisChenu
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10 years 1 month ago #104480
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Is it possible to set a different "Reply To" email address?
application/controllers/token.php if i remind good.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- whitehats
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9 years 10 months ago - 9 years 10 months ago #107786
by whitehats
Replied by whitehats on topic Is it possible to set a different "Reply To" email address?
But sometimes, with some server : mail was forced to "admin name for hoster".
[NO SPAM : next time : BAN]
[NO SPAM : next time : BAN]
Last edit: 9 years 10 months ago by DenisChenu.
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