Resetting installation admin password through limesurvey.org

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il y a 1 an 3 mois - il y a 1 an 3 mois #153894 par pauloalmeida
pauloalmeida a créé le sujet : Resetting installation admin password through limesurvey.org
I have an account on limesurvey.org with an installation at limequery.com. I don't remember the user and password of the installation (I tried recovering the password with several combinations of username and e-mail address and didn't receive an e-mail), so I reset the password in the installation settings in my limesurvey.org profile. That shows me a password and tells me I can log in in two minutes, but the login then fails with user 'admin' and the provided password. Maybe the user is something other than 'admin'? I looked around and that seems to be the default. Is there any other way to recover the password, or to recover the username based on the e-mail only?
Dernière édition: il y a 1 an 3 mois par pauloalmeida. Raison: Correct URL

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il y a 1 an 3 mois #153913 par holch
holch a répondu au sujet : Resetting installation admin password through limesurvey.org
All things related to the Limesurvey Professional hosting, please refer directly to the support system of Limesurvey GmbH. You can open a ticket under "Contact Us". We here in the forum can only give support for the community edition, not the hosted one.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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