Error adding surveys

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6 months 2 weeks ago #170582 by drmatey
drmatey created the topic: Error adding surveys
Hello!

I have a client that uses LimeSurvey to do offline surveys from tablets
Today is giving errors when adding a new survey in the app.

The user and password are marked in red even if they are correct (checked several times) and below it, the text "Err:" appears in red without specifying any error code

What could be happening?

Thanks!
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6 months 2 weeks ago #170598 by minseg
minseg replied the topic: Error adding surveys
I'm having the exact same problem over here. Tried different usernames, different phones, but keep getting the same error message with no explanation, and username and password in red, although they are correct.

Any solution?

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6 months 2 weeks ago #170605 by g_andi
g_andi replied the topic: Error adding surveys
Hi, I have the same problem. Tried different devices and Limesurvey-Versions (2.5 and 3.9). But it seems the problems appears only in the newest version of the offline surveys app (1.40). I had an older version of the app on a tablet and it worked fine, but after the update it is not possible to add a new survey or update an existing one.

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6 months 2 weeks ago #170606 by aaskoura
aaskoura replied the topic: Error adding surveys
Hi, Apologies for this mess, I have just pushed a hot fix for this issue... it should be available in a few minutes
The following user(s) said Thank You: drmatey

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6 months 2 weeks ago #170607 by g_andi
g_andi replied the topic: Error adding surveys
Great, it's working, thank you very much.

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6 months 2 weeks ago #170608 by drmatey
drmatey replied the topic: Error adding surveys
Ok, it's working now!! Thank you!

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