Video files not syncing / working in app

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3 months 2 weeks ago #157974 by marcgold
marcgold created the topic: Video files not syncing / working in app
Hi

Firstly, this app is exactly what we have been waiting for, we use Limesurvey a lot so being able to go mobile is a massive bonus.

All the normal questions work a dream however we have a survey that has 2 mp4 videos within that we want the respondent to view and then comment on. Running the survey live in the browser works perfectly.

However when I try and sync to Offline Surveys I get an error where it says that it was unable to download the videos. And obviously when you run the survey they don't play.

I thought the issue may be to do with relative paths, so we added the full URLs but this made no difference.

Cannot find this as a limitation in any of the documentation.

Does anyone have any suggestions on how to get these to work.


Marc gold
Limesurvey 2.67

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3 months 2 weeks ago #158010 by aaskoura
aaskoura replied the topic: Video files not syncing / working in app
Hi Marc, could you share the survey public url?

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3 months 2 weeks ago #158022 by LouisGac
LouisGac replied the topic: Video files not syncing / working in app
the Offline Survey application is not part of LimeSurvey.org
Please, see that point directly with them.

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2 months 1 week ago #159217 by Mazi
Mazi replied the topic: Video files not syncing / working in app

LouisGac wrote: the Offline Survey application is not part of LimeSurvey.org
Please, see that point directly with them.

Louis, that's why we have this sub-forum for OfflineSurveys related questions :-)

@Marc: Please forward the survey URL and login credentials to our support at This email address is being protected from spambots. You need JavaScript enabled to view it. so we can test.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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