Err18 when refresh survey

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2 years 1 month ago #156477 by Juanoche
Hello, I've been working with Offline survey app last month without any problem but now I get err18 when trying to refresh a survey. I also try to add new surveys but always get same error:

"Err18: DB setup timeout, please contact to This email address is being protected from spambots. You need JavaScript enabled to view it.".

Please, can anybody help me?

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2 years 1 month ago #156482 by aaskoura
Replied by aaskoura on topic Err18 when refresh survey
Hi,
Your survey is caching finely... If it is a problem with refreshing try remove the survey and add again
here is a screenshot of your survey running from a test device

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