Problems with survey saving entries despite getting to the survey complete page

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2 years 11 months ago #115725 by rachaelD28
rachaelD28 created the topic: Problems with survey saving entries despite getting to the survey complete page
We have had some problems with a survey saving some entries this week. We have had entrants complete an entry and get to the 'survey complete' page but their responses have not saved into the database.

This hasn't happened with every entry however so I'm unsure what has caused the problem- but we have no idea of knowing how many entries are actually missing.

I have done a number of tests -- some saved into the database and some didn't, but from the front end everything appeared to be working normally.

Has anyone else had this problem?

Thanks.

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2 years 11 months ago #115745 by DenisChenu
DenisChenu replied the topic: Problems with survey saving entries despite getting to the survey complete page
LimeSurvey version and build number ?
Survey file ?
Debug to 2 ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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