Survey activation results in "Error - This survey is no longer available"

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2 years 11 months ago - 2 years 11 months ago #115092 by hskhan
hskhan created the topic: Survey activation results in "Error - This survey is no longer available&q
Hello,

Testing LimeSurvey to roll out across the organisation but cant seem to successfully activate the survey. Questions are setup, test works fine (the survey is as it should be) but the moment I click execute and then save/activate it doesn't seem to work. Going to the survey properties page and clicking on the link provided leads to an error page:

Error

This survey is no longer available.

Please contact Administrator for further assistance.


Any help with this will be really appreciated. Thank you.
Last Edit: 2 years 11 months ago by hskhan. Reason: thanks

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2 years 11 months ago #115095 by Mazi
Mazi replied the topic: Survey activation results in "Error - This survey is no longer available&q
Try copying the survey and activating the copy.

Does activation fully fail? Is there an error message when activating the survey?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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2 years 11 months ago #115119 by hskhan
hskhan replied the topic: Survey activation results in "Error - This survey is no longer available&q
Hi Mazi, thanks for the reply!

No, no error. Activating results in the message: "Survey has been activated. Results table has been successfully created."

However, when I click on the survey link it says "Error This survey is no longer available."

Any clue what could be causing this? Testing is OK, activating doesn't give an issue....but when the link goes live there is an error.

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2 years 11 months ago #115120 by Mazi
Mazi replied the topic: Survey activation results in "Error - This survey is no longer available&q
What's the link to the activated survey?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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2 years 11 months ago #115121 by hskhan
hskhan replied the topic: Survey activation results in "Error - This survey is no longer available&q
Hi, this is the link to the survey: www.menainsight.com/survey/index.php/826395/lang-en

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2 years 11 months ago - 2 years 11 months ago #115124 by Mazi
Mazi replied the topic: Survey activation results in "Error - This survey is no longer available&q
The link works fine here, can you activate it for temporarily testing in active mode?

Did you test clearing your cache or test using another browser?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"
Last Edit: 2 years 11 months ago by Mazi.

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2 years 11 months ago #115131 by DenisChenu
DenisChenu replied the topic: Survey activation results in "Error - This survey is no longer available&q

hskhan wrote: However, when I click on the survey link it says "Error This survey is no longer available."

It's not the validity ?
manual.limesurvey.org/Survey_settings#Pu...n_.26_access_control

Remove start date and end date.

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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