Urgent: Blank page on "Export to application"

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3 years 4 months ago #111584 by marckilian
marckilian created the topic: Urgent: Blank page on "Export to application"
When clicking on the "Export to application" button, I only get a blank page.
Other exports, i.e. VV work fine.
Thanks for any pointers, my client is waiting for his data.
Thanks
Marc

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3 years 4 months ago #111595 by holch
holch replied the topic: Urgent: Blank page on "Export to application"
There is a good chance that you are running into a limit of your server. Have you tried to export smaller portions of the results (not all interviews)? If this works, my first guess would be that either the value for memory limit or the maximum execution time are reached.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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2 years 7 months ago #119452 by ongkichilam
ongkichilam replied the topic: Urgent: Blank page on "Export to application"
Any resolution to share?

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2 years 7 months ago #119546 by DenisChenu
DenisChenu replied the topic: Urgent: Blank page on "Export to application"

ongkichilam wrote: Any resolution to share?

php.net/manual/ini.core.php

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
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2 years 7 months ago #119550 by ongkichilam
ongkichilam replied the topic: Urgent: Blank page on "Export to application"
It was because our PHP server was compiled --without-iconv'.
Thus it created this fatal error:

PHP Fatal error: Call to a member function gT() on a non-object in /application/core/plugins/Authdb/Authdb.php on line 156

I have to temporary remove that function. Meanwhile get the server admin to recompile PHP with iconv.

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2 years 7 months ago #119552 by DenisChenu
DenisChenu replied the topic: Urgent: Blank page on "Export to application"

ongkichilam wrote: It was because our PHP server was compiled --without-iconv'.
Thus it created this fatal error:

PHP Fatal error: Call to a member function gT() on a non-object in /application/core/plugins/Authdb/Authdb.php on line 156

I have to temporary remove that function. Meanwhile get the server admin to recompile PHP with iconv.

Why put this here ? Not the same issue ...

We have to disallow installation without iconv ...installation work without iconv ???

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
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2 years 7 months ago #119556 by ongkichilam
ongkichilam replied the topic: Urgent: Blank page on "Export to application"
We upgraded from Version 2.05+ Build 140502 to Build 150310.

Click on Export Application, blank page. Then traced to above error.

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2 years 7 months ago #119559 by DenisChenu
DenisChenu replied the topic: Urgent: Blank page on "Export to application"

ongkichilam wrote: We upgraded from Version 2.05+ Build 140502 to Build 150310.

Click on Export Application, blank page. Then traced to above error.

But ,

gT is used everywhere, not only at export ....

No blanck page for me.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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