Cannot access all templates anymore

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3 years 1 month ago #111561 by jonsen
jonsen created the topic: Cannot access all templates anymore
Hi everyone,

since a short time (hadn't touched the templates for quite a while), I cannot access all templates anymore, even though they have the same lime owner, lime permissions, unix owner/group and file permissions as one that is accessible. What else could it be?

Important: By "accessible" I mean access through the template editor. All templates seem to work flawlessly in productive surveys.

We updated to 2.05+ b140703 recently. The problem was also reproducable using the "admin" user.

Any ideas, anyone?

Thank you so much!
jonsen

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3 years 1 month ago #111567 by holch
holch replied the topic: Cannot access all templates anymore
From which version did you update?

If it was a really old version, than the problem could be the following: I think in 1.9x the location of the templates that have not been shipped with limesurvey are not located in the template folder, but in the folder \upload\templates.

Those files can also not be modified and need to be copied to the new folder. Only then they can be modified. Have a look it this is the problem.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 1 month ago #111568 by jonsen
jonsen replied the topic: Cannot access all templates anymore
Thanks Holch for the answer... But it was just bug #9101 , which I didn't find before our admin updated to the newest version which resolved the problem...

Problem solved!

All the best
jonsen

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