I can no longer view or access my survey (nor anyone else)

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3 years 4 months ago #110005 by SarahBouchard
SarahBouchard created the topic: I can no longer view or access my survey (nor anyone else)
My orginal account is : SarahB

I opened my survey about 2 weeks ago.

At first, i sended my survey on groups on Facebook and 1 week later, i received 575 responses.

Last tuesday, i decided to send my link again on other groups on Facebook, but then, about one hour later, i wasn't able to go back to see my survey, neither my friends. Now, 5 days later, i have no longer acces to my survey nor the answers of the participants.

Knowing that the goal of this survey was to collect datas for my master project (which is due in 6 weeks), i really have to have access to that datas again.

Can you help me?

the URL is: www.rmavc.ca/sondage/index.php?sid=44765&lang=fr

PS: I'm in Canada and my research is not financed

Sarah

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3 years 4 months ago #110007 by holch
holch replied the topic: I can no longer view or access my survey (nor anyone else)
This is no limesurvey problem. The domain www.rmavc.ca/ is not accessible at all. I guess you will have to talk to your hosting company.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: DenisChenu

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