- Posts: 4
- Thank you received: 1
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
New Install - This site can’t be reached
- Zaxx81
- Topic Author
- Offline
- New Member
Less
More
3 months 4 weeks ago #253996
by Zaxx81
New Install - This site can’t be reached was created by Zaxx81
Your LimeSurvey version: 6.4.0
Own server or LimeSurvey hosting: self-hosted
Survey theme/template: default
==================
Fresh install on self-hosted server. All the admin screens from the admin dashboard work except for List Surveys 'List Surveys' and Themes 'Edit Themes'. When I click on those, I receive a "This site can't be reached" HTTP ERROR 500.
Own server or LimeSurvey hosting: self-hosted
Survey theme/template: default
==================
Fresh install on self-hosted server. All the admin screens from the admin dashboard work except for List Surveys 'List Surveys' and Themes 'Edit Themes'. When I click on those, I receive a "This site can't be reached" HTTP ERROR 500.
Please Log in to join the conversation.
- paulfiner
- Offline
- Premium Member
Less
More
- Posts: 117
- Thank you received: 9
3 months 4 weeks ago #254007
by paulfiner
Replied by paulfiner on topic New Install - This site can’t be reached
Do you know what version of PHP you have installed? I had a similar problem to you but I had PHP 8.2 and Limesurvey doesn't officially support this version yet. Down-grading to PHP 8.1 solved my issue.
Please Log in to join the conversation.
- Zaxx81
- Topic Author
- Offline
- New Member
Less
More
- Posts: 4
- Thank you received: 1
3 months 3 weeks ago #254074
by Zaxx81
Replied by Zaxx81 on topic New Install - This site can’t be reached
Running PHP 8.1.2 on Ubuntu 2.14.
There were not Apache errors, so I enabled debug mode in the LimeSurvey config.php and received an error page with 'Call to undefined function mb_ereg_replace()'.
According to ChatGPT,
It turns out the PHP mbstring extension was not installed. Once installed and I restarted Apache, I not longer received any errors going to 'List Surveys' or 'Themes'
There were not Apache errors, so I enabled debug mode in the LimeSurvey config.php and received an error page with 'Call to undefined function mb_ereg_replace()'.
According to ChatGPT,
The error "Call to undefined function mb_ereg_replace()" indicates that the PHP mbstring extension, which provides multibyte string processing capabilities, is not installed or enabled on your server. This extension is required for many applications, including LimeSurvey, to handle multibyte characters correctly.
It turns out the PHP mbstring extension was not installed. Once installed and I restarted Apache, I not longer received any errors going to 'List Surveys' or 'Themes'
The following user(s) said Thank You: rafaelp
Please Log in to join the conversation.
- holch
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 11660
- Thank you received: 2742
3 months 3 weeks ago #254089
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic New Install - This site can’t be reached
Wow, once the answers from ChatGPT regarding Limesurvey actually made sense. But then it was more a PHP related question rather than a LImesurvey question.
So far, anything Limesurvey was answered by ChatGPT quite nonsensical. It all sounded good on paper, but actually made no sense.
So far, anything Limesurvey was answered by ChatGPT quite nonsensical. It all sounded good on paper, but actually made no sense.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Please Log in to join the conversation.
- Zaxx81
- Topic Author
- Offline
- New Member
Less
More
- Posts: 4
- Thank you received: 1
3 months 3 weeks ago #254093
by Zaxx81
Replied by Zaxx81 on topic New Install - This site can’t be reached
Have you tried the newest version? ChatGPT 4 has been extremely helpful in the installation and troubleshooting of various applications.
Please Log in to join the conversation.
- holch
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 11660
- Thank you received: 2742
3 months 3 weeks ago #254094
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic New Install - This site can’t be reached
The problem with ChatGPT is, that it can only be as good as the data it is trained with. And from what I can see, it has never been trained with data regarding Limesurvey. Might be different in Version 4, but so far, all I have seen was stuff that looked good on the first glance, but once you dove into it, you noticed that it was pure inventions (regarding Limesurvey!). And that is the most dangerous part of ChatGPT in my point of view. ChatGPT often doesn't tell you if it doesn't know something, but rather gives you something that sounds it might make sense. I'd rather get a "Sorry, I have no clue.".
And yes, ChatGPT can be helpful. But I so often caught it at lying or let's call it "inventing", that I take everything it spits out with a grain of salt, especially when I have no clue about the topic.
And yes, ChatGPT can be helpful. But I so often caught it at lying or let's call it "inventing", that I take everything it spits out with a grain of salt, especially when I have no clue about the topic.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
Please Log in to join the conversation.
- rafaelp
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
3 months 1 week ago #254543
by rafaelp
Replied by rafaelp on topic New Install - This site can’t be reached
I had this error too and your answer helped me, thank you.
Please Log in to join the conversation.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13648
- Thank you received: 2491
3 months 1 week ago #254664
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic New Install - This site can’t be reached
LOL ! to have unrelated comment , yes !Have you tried the newest version? ChatGPT 4 has been extremely helpful in the installation and troubleshooting of various applications.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Please Log in to join the conversation.