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Question Text Disappears

  • sedlarmatt
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4 months 6 days ago #253760 by sedlarmatt
Question Text Disappears was created by sedlarmatt
Please help us help you and fill where relevant:
Your LimeSurvey version: LimeSurvey Community Edition Version 6.4.0+231218
Own server or LimeSurvey hosting: Own server, bitnami-limesurvey-6.2.9-1-r02-linux-debian-11-x86_64-hvm-ebs-nami on AWS, PHP 8
Survey theme/template: Fruity TwentyThree
==================
I just started using LimeSurvey and noticed something strange. Whenever, I create a new question group for my survey and add a question, question text disappears from my first group (and only first group). I find myself having to go back and re-add the question text. So far, it only happens to the first group, and it's one-for-one -- one question is added, question text for one question disappears. Is anyone else experiencing this?

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  • DenisChenu
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4 months 6 days ago #253794 by DenisChenu
Replied by DenisChenu on topic Question Text Disappears
I just test : seems OK BUT :

Can you explain step by step what you do ? How do you create a Question Group, How do you add a question after ?

When i mean step by step : is : what button do you click, what action you do each action.

Else: monolingual or multilingual
Else : did you try on a totally new survey

etc …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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4 months 5 days ago - 4 months 5 days ago #253818 by sedlarmatt
Replied by sedlarmatt on topic Question Text Disappears
I click on Add Question on the left, under Structure. Add the question text and type. Make sure the question is in the correct group. Click Save. And like clockwork, question text in my first group has disappeared.

Monolingual survey.

I'll try a new survey to see if it happens with that one, too.

EDIT: I discovered a pattern. It's not random. If there are six question groups, the text for the fifth question gets erased when I add a question. If I add a new group, the text for the sixth question disappears.
Last edit: 4 months 5 days ago by sedlarmatt. Reason: Update.
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3 months 1 day ago #255011 by Opisek
Replied by Opisek on topic Question Text Disappears
Same issue here! Question text keeps disappearing. I could not yet conclude which pattern it follows.

Incredibly frustrating to have to retype multiple questions again and again!

Version:
LimeSurvey Community Edition Version 6.4.2+240115

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3 months 22 hours ago - 3 months 22 hours ago #255016 by DenisChenu
Replied by DenisChenu on topic Question Text Disappears
What is your admin language ?
And what is the language of the survey ?
Did you try with text editor in popup ?

There are surely a bug report todo , but better to find the pattern before.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Last edit: 3 months 22 hours ago by DenisChenu.

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3 months 14 hours ago #255033 by Opisek
Replied by Opisek on topic Question Text Disappears
Admin language: English
Survey languages: English, German
I did not try the popup.

I am no longer able to reproduce the bug. I was getting it constantly this morning in a survey with 4 groups, each with about 3 questions.

I'll report back once I find a way to reproduce it again.
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1 month 2 weeks ago #258233 by damiancavendish
Replied by damiancavendish on topic Question Text Disappears
I'm having the same problem with one of my surveys in LS6.

Did anyone figure out what might be causing this?

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1 month 6 days ago #258852 by sedlarmatt
Replied by sedlarmatt on topic Question Text Disappears
It's still happening, and I just discovered my question text disappeared on a survey that was running. Not great.

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1 month 6 days ago #258856 by holch
Replied by holch on topic Question Text Disappears
Did anyone of you report this as a bug?

bugs.limesurvey.org

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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3 days 25 minutes ago #261182 by MyrtheB
Replied by MyrtheB on topic Question Text Disappears
Question text constantly disappears. I feel like this happens whenever I start changing or adding other questions. Did anyone find a way to avoid this, because its a big waste of time to retype all these questions :( 

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2 days 23 hours ago #261186 by holch
Replied by holch on topic Question Text Disappears
It is hard for us to say anything, as we don't have the issue and we can't really reproduce.

Has anyone of those that experience the issue created a bug report by now?

And to better understand what is going on it is always important to inform your version of Limesurvey, where and how you host it, etc.

But without a bug report no bug fix.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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1 day 4 hours ago #261522 by airbenich
Replied by airbenich on topic Question Text Disappears
I've ran into the same issue and created a bug report here:
bugs.limesurvey.org/view.php?id=19542

Thank you for tracking down the issue!
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