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Right now. Updating database from 3.19 to 5.6.31 never ending

  • YolandaJolly
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9 months 1 week ago #245131 by YolandaJolly
Your LimeSurvey version: LimeSurvey Community Edition Versión 5.6.31+230718
Own server or LimeSurvey hosting: Centos 7 
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Hello everyone! I need help!
Two hours ago I started the manual update from version 3.19 to 5.6.31 on my centos 7 server, and the database update only gives me the feedback: loading...
The MySQL database is stored on a different server and is managed by other people who work with me.
We did a test upgrade on a test server yesterday and it took  only 15 minutes.
I can log into the application from other browser, and the limesurvey version is 5.6.31, but I don't know if the update has finished successfully because in the browser where I started the update, It still appear: loading...

Please, how can i know if the database update has finished?

Thank you so much.


 

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  • holch
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9 months 1 week ago #245135 by holch
If you can access the installation from a different browser and everything works I wouldn't worry.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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  • YolandaJolly
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9 months 1 week ago #245141 by YolandaJolly
Hi holch!
Thank you very much.
Yes, I realised that a couple hours after my message.
Sorry, but I was in panic at these moment!

Thank you so much.

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