Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

"We are sorry but your session has expired." after clicking first "Next"

  • hktang
  • hktang's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
1 year 2 weeks ago #242305 by hktang
Your LimeSurvey version: [6.0.0]
Own server or LimeSurvey hosting: [Own server]
Survey theme/template: [default]

Hi, we are experiencing issues after upgrading from 3.x to 6.0:
  • Visit a public survey -> Click "Next" -> Receive the error "We are sorry but your session has expired."
  • Visit the admin login form -> Log in -> Gets redirected to the login page after successful logins.
I suspect this is associated with our adoption of CloudFlare reverse proxy, but after turning off the CloudFlare proxy, the issue seems to persist. Has anyone experience the same issue? Any help is appreciated!

Please Log in to join the conversation.

  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
1 year 1 week ago #242413 by DenisChenu
Issue with session not created or deleted.

Need more information on server settings (and look at your logs)
If you just upgrade : it's strange we don't update session system except we use a specific session name.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.

Please Log in to join the conversation.

Lime-years ahead

Online-surveys for every purse and purpose