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403 request forbidden by administrator rules
- pthwaites
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1 year 4 weeks ago #241885
by pthwaites
403 request forbidden by administrator rules was created by pthwaites
Please help us help you and fill where relevant:
Your LimeSurvey version: Version 3.27.9+210726
Own server or LimeSurvey hosting: Own server
Survey theme/template: Fruity
==================
I have an active survey which my participants are unable to access. When they try to open the link I provided, they receive a message saying "403 Forbidden. Request forbidden by administrator rules". Yesterday the site worked without issues, but today almost nobody has been able access it.
Can anyone suggest any reasons for this problem?
Your LimeSurvey version: Version 3.27.9+210726
Own server or LimeSurvey hosting: Own server
Survey theme/template: Fruity
==================
I have an active survey which my participants are unable to access. When they try to open the link I provided, they receive a message saying "403 Forbidden. Request forbidden by administrator rules". Yesterday the site worked without issues, but today almost nobody has been able access it.
Can anyone suggest any reasons for this problem?
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- tpartner
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1 year 4 weeks ago #241894
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic 403 request forbidden by administrator rules
I can't find that error string anywhere in LimeSurvey. What has changed in the server environment?
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- holch
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1 year 4 weeks ago #241898
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic 403 request forbidden by administrator rules
This sounds like a server configuration to me. I don't think that Limesurvey can cause that. You should talk to your server admin.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
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- holch
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1 year 4 weeks ago #241899
by holch
And given the "ancient" version you are running, it is save to say that this didn't happen after an update of Limesurvey. So there must have been some modification to the server evironment.
Independelty of this issue, you should really consider to update your Limesurvey installation. It has not received any updates, bug fixes and security patches since 26.07.2021, which means 1,5 years without updates.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic 403 request forbidden by administrator rules
Version 3.27.9+210726
And given the "ancient" version you are running, it is save to say that this didn't happen after an update of Limesurvey. So there must have been some modification to the server evironment.
Independelty of this issue, you should really consider to update your Limesurvey installation. It has not received any updates, bug fixes and security patches since 26.07.2021, which means 1,5 years without updates.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Please Log in to join the conversation.