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Unable to expand zip on MacOS
- joeschwab
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1 year 7 months ago #232063
by joeschwab
Unable to expand zip on MacOS was created by joeschwab
Your LimeSurvey version:
Version 5.3.28+220727
Own server or LimeSurvey hosting: Cento OS WHM/Cpanel
Survey theme/template: fruity
==================
Hello, we have a survey that asks participants to upload a photo. We can download the images by selecting the respones we want, and use the menu below to download files for these responses. This results in a zip file downloading, however when i try to open the zip file, it will not unzip. I get the following output:$ unzip Files_for_survey_656148_response_19.zip
Archive: Files_for_survey_656148_response_19.zip End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.unzip: cannot find zipfile directory in one of Files_for_survey_656148_response_19.zip or Files_for_survey_656148_response_19.zip.zip, and cannot find Files_for_survey_656148_response_19.zip.ZIP, period.
However, colleagues who are running Windows are able to open the zip. Is this a known issue? Is this something that should be submitted as a bug?
Own server or LimeSurvey hosting: Cento OS WHM/Cpanel
Survey theme/template: fruity
==================
Hello, we have a survey that asks participants to upload a photo. We can download the images by selecting the respones we want, and use the menu below to download files for these responses. This results in a zip file downloading, however when i try to open the zip file, it will not unzip. I get the following output:$ unzip Files_for_survey_656148_response_19.zip
Archive: Files_for_survey_656148_response_19.zip End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.unzip: cannot find zipfile directory in one of Files_for_survey_656148_response_19.zip or Files_for_survey_656148_response_19.zip.zip, and cannot find Files_for_survey_656148_response_19.zip.ZIP, period.
However, colleagues who are running Windows are able to open the zip. Is this a known issue? Is this something that should be submitted as a bug?
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- jelo
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1 year 7 months ago #232080
by jelo
I'm not sure you can submit a bugreport for LimeSurvey.
For me this looks like you are not downloading the complete zip file.
If the Windows user has success, it might not be the exact same file.
Compare hashcodes of the files (e.g. SHA265) or try to get the file downloaded by the Windows user transferred to your MacOS desktop.
Try a different extractor tool on MacOS too.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Unable to expand zip on MacOS
Is that the exact same file extracted on MacOS and Windows?However, colleagues who are running Windows are able to open the zip. Is this a known issue? Is this something that should be submitted as a bug?
I'm not sure you can submit a bugreport for LimeSurvey.
For me this looks like you are not downloading the complete zip file.
If the Windows user has success, it might not be the exact same file.
Compare hashcodes of the files (e.g. SHA265) or try to get the file downloaded by the Windows user transferred to your MacOS desktop.
Try a different extractor tool on MacOS too.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Please Log in to join the conversation.
- jelo
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- Posts: 5036
- Thank you received: 1259
1 year 7 months ago #232081
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Unable to expand zip on MacOS
E.g.
www.keka.io/en/
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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