Set of Labels

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3 months 4 weeks ago #183792 by clprovecto
Set of Labels was created by clprovecto
Good Morning!

Firstly, I would like to apologize if you have posted in the wrong place. I have the following problem.

I made the registration of the labels and when I use them in the research they do not appear.


Screen Set of Labels:


Search Screen:


Another problem that I noticed, was when I try to delete some label that I have registered the message below:


I would like your help, because I already did a research in the forum and I performed some procedures and I could not solve.
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3 months 4 weeks ago #183793 by Joffm
Replied by Joffm on topic Set of Labels
Please, do not cross-post.
You asked this question at the same time in the Portuguese section.

So somebody might answer here, and somebody else in the Portuguese section, without knowledge of an already given answer.

Joffm


Volunteers are not paid.
Not because they are worthless, but because they are priceless
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3 months 3 weeks ago #183809 by holch
Replied by holch on topic Set of Labels
I locked the post in the Portuguese forum. Let's continue here.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
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3 months 3 weeks ago #183890 by clprovecto
Replied by clprovecto on topic Set of Labels
Was a topic opened 7 years ago, have they so far not found the solution?

www.limesurvey.org/forum/design-issues/7...-label-sets-is-empty

I'm still waiting for your help.

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3 months 3 weeks ago #183903 by holch
Replied by holch on topic Set of Labels
Well, with the information provided it is hard to help.

A 404 indicates that the file does not exist. So maybe it is a permission problem?

I have tried it here with my installation and I can not reproduce this problem under LimeSurvey Version 3.17.2+190408. I created a new label set and I could use it in an array question without problems.

Do you have any information on how to recreate your problem?

What is your Limesurvey version?

I'm still waiting for your help.


By the way, the support in this forum is given mostly by volunteers (like Joffm or me). So there is no right for an answer or for a quick answer.

Probably, based on the information provided, no one has an answer, so no one answered.

If you are a paying customer of the Limesurvey GmbH and want a quick solution, go to "Support" in the top navigation and open a support ticket.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
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3 months 3 weeks ago #183913 by DenisChenu
Replied by DenisChenu on topic Set of Labels
Delete is fixed here : github.com/LimeSurvey/LimeSurvey/commit/...cb9452a9283fd09722f4

By a nice developer who could have done something other than fix problems for others ...

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .
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3 months 3 weeks ago #183927 by clprovecto
Replied by clprovecto on topic Set of Labels
Holch and Joffm

I apologize if I have expressed myself badly, far from me wanting to speed up an answer knowing that all who help us are volunteers.
I did not mean to offend anyone, I'm sorry again!

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3 months 3 weeks ago #183929 by holch
Replied by holch on topic Set of Labels

I apologize if I have expressed myself badly, far from me wanting to speed up an answer knowing that all who help us are volunteers.
I did not mean to offend anyone, I'm sorry again!

No problem. I can understand that you are anxious to resolve the problem. But as I said, we don't like to be "pressured". When this happens, it is very easy to loose the drive to help (Nos perdemos a vontade de ajudar).
That is why I mentioned it. With open source projects, it often requires a bit of patience, because often there is no professional and dedicated support team, but you rely on the community (which might or might not help).

Not sure if Denis' fix is solving the problem. I didn't quite get it.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
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3 months 3 weeks ago #183934 by DenisChenu
Replied by DenisChenu on topic Set of Labels

holch wrote: …

Not sure if Denis' fix is solving the problem. I didn't quite get it.

It resolve the 404 issue when try to deleting a label set on the label sets list, sure at 100% ;)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .
The following user(s) said Thank You: clprovecto

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3 months 3 weeks ago #183961 by holch
Replied by holch on topic Set of Labels
But as I understood the problem here: The created labels do not show up in the list of available label sets, when wanting to apply label sets to a question. I might read it wrong though.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: clprovecto

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3 months 3 weeks ago #183973 by DenisChenu
Replied by DenisChenu on topic Set of Labels

holch wrote: But as I understood the problem here: The created labels do not show up in the list of available label sets, when wanting to apply label sets to a question. I might read it wrong though.

Another problem that I noticed, was when I try to delete some label that I have registered the message below:


I fix one issue of the original post :)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .
The following user(s) said Thank You: clprovecto

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3 months 2 weeks ago #183988 by clprovecto
Replied by clprovecto on topic Set of Labels
The last screen I posted is this problem even though I can not delete the created labels. I will test and post here again.

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3 months 2 weeks ago #183991 by clprovecto
Replied by clprovecto on topic Set of Labels

DenisChenu wrote: Delete is fixed here : github.com/LimeSurvey/LimeSurvey/commit/...cb9452a9283fd09722f4

By a nice developer who could have done something other than fix problems for others ...


Perfect!! I was able to solve the problem of getting rid of the registered labels (Error 404).
I do not know if it has any relation but apparently the labels have reappeared in the polls.
I will do some more tests and share the result with you. Thank you very much!

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