Can't download the attachments

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11 months 3 weeks ago #178094 by CheeseM0nstre
I can see in the 'response view' that there are PDF attachments for a particular country.
I click 'Download files for this entry'.
BUT then I get a 'Sorry there are no files for this response' error.

There obviously are files, but it can't download!

It's a very large survey in many languages. Could it be a size issue? If not what can I do to fix this?

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11 months 3 weeks ago #178099 by LouisGac
just check on the file system itself, it should be in /upload/survey/{SID}/files
The following user(s) said Thank You: CheeseM0nstre

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