Responses not showing

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2 months 3 weeks ago #173012 by tpervaiz
tpervaiz created the topic: Responses not showing
Hi,

I just created a survey and activated to be conducted by users in the field.

2 issues i am facing which I believe are related

- While capturing photo in file upload. sometimes user get error which says "Sorry This image is too large. Only files upto 100000 KB are allowed" knowing that the capturing image size would not be more than 5 to 7 mb"

- The response are showing as incomplete even users are submitting them however only one response came in backend which is without image but user is claiming that he captured image

My question is, even I increased the size of the image but still users getting issues so is there anything I have to adjust?

Also why am I having data loss issue?

Version: Version 3.14.3+180809
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2 months 3 weeks ago #173015 by LouisGac
LouisGac replied the topic: Responses not showing
You should update your server configuration.
easyengine.io/tutorials/php/increase-file-upload-size-limit/

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2 months 3 weeks ago #173021 by tpervaiz
tpervaiz replied the topic: Responses not showing
I have changed the settings in PHP.ini

Is data loss issue due to file upload?

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