Statistics: HTML Graphs not showing after update to Version 3.14.1+180731

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3 months 1 week ago #172114 by amaldonadogama
amaldonadogama created the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
Hi,

There seems to be a problem with the generation of HTML-graphs (simple and expert mode) on the statistics section. We only see the graph's placeholders. PDF-statistics export ist working as expected.

Is anyone also having this issue?

BR

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3 months 1 week ago - 3 months 1 week ago #172119 by mikebb
mikebb replied the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
Yes - i've just installed LS Version 3.14.1+180731 on an xammp box and a debian server and see nothing under simple statistics except placeholders and no graphs under expert mode (see attached pics) .
the survey itself appears to function fine.
thanks for any advice you can give on this.


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Last Edit: 3 months 1 week ago by mikebb.

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3 months 1 week ago #172125 by tpartner
tpartner replied the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
Please file a bug report.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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3 months 1 week ago #172127 by mikebb
mikebb replied the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
The following user(s) said Thank You: LouisGac

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3 months 1 week ago #172129 by ollehar
ollehar replied the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
Is this issue fixed in 3.14.2?

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3 months 1 week ago #172130 by LouisGac
LouisGac replied the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
olle: no, I assigned the bug to markus.

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3 months 6 days ago - 3 months 6 days ago #172156 by mikebb
mikebb replied the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
Thanks to Markus for the quick fix - I patched the updated statistic.js into my existing installation and it shows graphs!
BUT: looking at the shreenshot below:
1. some of the graphs are squished up at the top making them unreadable. its not about having a maximum of 1 entry to show as some with max=1 show fine. graphs show the same on edge and firefox (both latest updates)
2. some subqueston texts are repeated for more than one subquestion and some have no text header for some of the graphs (subquestions). I guess it could be as the sub-question codes (eg SQ001) are the same across more than one question - I haven't' had time to test this yet... any advice?

are these still the same bug or am i doing something wrong (I'm new to LS)
thanks
Mike

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Last Edit: 3 months 6 days ago by mikebb. Reason: attachment in wrong place

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3 months 6 days ago - 3 months 6 days ago #172160 by mikebb
mikebb replied the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
a small further update. the expert mode stats works great with all graphs showing perfectly. the remaining problem is on the simple statistics
- headings don't match the graph or may be blank or reflect the question not the subquestion
- some graphs are squished up and unreadble.
i made a second survey (all with unique subquestion codes) and got the same result as the the screenshots shown above.
i can't see an obvious pattern for what is squished or has the wrong heading. the only pattern i can see is the squished graphs have decimal places on the 'y' axis marker (eg 1.0) whereas the 'normal' graphs are shown without decimals. there is no difference in the question settings that would account for this.

should i add this as another bug report?

thanks for any advice
Last Edit: 3 months 6 days ago by mikebb.

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3 months 6 days ago - 3 months 6 days ago #172161 by markusfluer
markusfluer replied the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
We already have a bug report, but I have always problems recreating the issue.
Can you tell me more about the setup you are using?
Last Edit: 3 months 6 days ago by markusfluer.

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3 months 6 days ago #172163 by mikebb
mikebb replied the topic: Statistics: HTML Graphs not showing after update to Version 3.14.1+180731
markus - just checking - do you mean the fix to statistic.js you posted to bug 13941 re no graphs showing,
or are you referring to another fix.
the problems i note in the last 2 posts are when I have already included the new statistics.js file from 13941

thanks

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