Can't find the 'Restore installation' button

More
1 year 5 months ago #169043 by OhCarole
I got the message below from Lime Survey. I logged in and went to the profile page, but no "Restore Installation" button. Where should I look specifically? Has anyone else had this issue?

Thanks!

Carole




Dear customer,

Your LimeSurvey Professional account (username: xxxxxx) is about to expire and to be deleted in 7 days since it has been archived over two years ago (on YYYY-MM-DD).

To prevent your LimeSurvey data from getting deleted please login with your username xxxxxx at LimeSurvey.org, visit your LimeSurvey Professional profile page and click the 'Restore installation' button.

After you restored your installation there is no further action needed!

Please Log in or Create an account to join the conversation.

LimeSurvey Partners
More
1 year 5 months ago #169045 by LouisGac
Hi,

you'd rather open a ticket for anything related to the pro hosting
(support > contact us)

Please Log in or Create an account to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now
Join our Newsletter!