login inhibited by "overruns" on first try

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4 months 2 weeks ago #166804 by raulbrand
raulbrand created the topic: login inhibited by "overruns" on first try
A message appeared for several users other than LimeSurvey and the first login attempt. What can it be? How to solve the problem?

Message: "You can have the maximum number of login attempts. Please wait 20 minutes before trying again."


Raul, from Brazil

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4 months 2 weeks ago #166812 by jelo
jelo replied the topic: login inhibited by "overruns" on first try
What version of LimeSurvey is used?
Do you use LimeSurvey in a classroom? Looks like many users from the same network/IP-adress try to login. LimeSurvey bruteforce protection seems to be active in your Limesurvey version.

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4 months 2 weeks ago #166816 by raulbrand
raulbrand replied the topic: login inhibited by "overruns" on first try
Thank you.

We follow the forum contribuition: www.limesurvey.org/forum/development/955...al-attempts-of-login

And worked around the situation by increasing the amount of locks and shorten the lockout time from 20 to 1 second.

It seems that LimeSurvey sum all tries of all users and block the access of everyone when the number of the summed locks reach the limit.

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