Fatal error: Class 'Yii' not found in /home/content/21/13961521/html/limesurvey/

More
4 months 3 days ago #157513 by martina_yunk
martina_yunk created the topic: Fatal error: Class 'Yii' not found in /home/content/21/13961521/html/limesurvey/
Hi, I used LS many years but previous versions, 1.xx.
Now first I try to upgrade from 1.76 to the last stable version and I had some troubles.
In order to verify that issues I install one clean LS from zero.
And when the installer run, first I received one problem with the php version, I fixed.
Then another issue with the memory limit, I fixed.
Now I receive "Fatal error: Class 'Yii' not found in /home/content/21/13961521/html/limesurvey/"

and after a lot of time reading many articles, and apply changes on the config, etc.
I need help!

Please somebody can help me with this problem?
Thank you in advance
Martina

Saludos cordiales
Martina

Please Log in to join the conversation.

More
4 months 3 days ago #157526 by holch
holch replied the topic: Fatal error: Class 'Yii' not found in /home/content/21/13961521/html/limesurvey/
How and where did you install the new version?
Did you check all the installation requirementes for LS?
Make sure you uploaded all files. Sometimes via FTP not all files are uploaded.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

Please Log in to join the conversation.

More
4 months 3 days ago #157527 by holch
holch replied the topic: Fatal error: Class 'Yii' not found in /home/content/21/13961521/html/limesurvey/
On other thing: I am not suprised that an upgrade from 1.76 to the newest version doesn't work flawless. This version ancient and I don't think anyone tested that ever.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

Please Log in to join the conversation.

More
4 months 4 hours ago #157594 by martina_yunk
martina_yunk replied the topic: Fatal error: Class 'Yii' not found in /home/content/21/13961521/html/limesurvey/
Thank you for your answer!. Yes you right, was a crazy thing try that kind of migration, forget it.

Saludos cordiales
Martina

Please Log in to join the conversation.

More
4 months 4 hours ago #157595 by martina_yunk
martina_yunk replied the topic: Fatal error: Class 'Yii' not found in /home/content/21/13961521/html/limesurvey/
How: usign FTP and then the LS installer.
Where: dedicated hosting on Godaddy.
Req: yes and change the memory limit for example.
Do you know if Godaddy have some troubles with LS?

I used FTP and I didn't see any strange situation, all the files upload, but I can verify on detail that point.

Do you thing that the problem is missing files?

Saludos cordiales
Martina

Please Log in to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now
Join our Newsletter!