email invitation 504 gateway timeout

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2 months 2 weeks ago #157420 by tangoforge
tangoforge created the topic: email invitation 504 gateway timeout
Hi,

I've been trying for several hours to send an invitation to 138 participants.

Every time I get:

"504 Gateway Time-out
nginx"

especially annoying since I can't save the email to try later.


Is this a limesurvey server problem and I wait, or is there some chance I have done something wrong that I can fix?

thank you!

Violet

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2 months 1 week ago #157423 by holch
holch replied the topic: email invitation 504 gateway timeout
Sounds very much like a problem on your server. You should speak to the administrator of your server.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: DenisChenu

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2 months 1 week ago #157457 by DenisChenu
DenisChenu replied the topic: email invitation 504 gateway timeout
Sending email take time , then you must send less email by batch (50 is the default) or add time for PHP script.
You can try extensions.sondages.pro/mailing-manageme...-email-in-one-click/ for an alternative solution (sending email one by one => no time issue).

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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