Error when trying to add a new Admin in Lime Survey version "Version 2.50"

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6 months 2 weeks ago #151946 by aravindv
aravindv created the topic: Error when trying to add a new Admin in Lime Survey version "Version 2.50&q
Our Lime Survey version - Version 2.50+ Build 160517

We are noticing a bug when trying to add survey admin.

Error: User already exists.

Could you please advise how to fix this issue?

Thanks
Aravind Viswanathan.

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6 months 2 weeks ago #151949 by holch
holch replied the topic: Error when trying to add a new Admin in Lime Survey version "Version 2.50&q
Sounds like the user exists but doesn't show up in your list of users (or you didn't see him/her). Check again to make sure it isn't there already.

If not, make a check on the database integrety (there is an option for that) and see what happens.

If it is really a bug ti might have been solved long ago, because your installation hasn't been updated for almost a year. So before creating a bug report, update to the latest version and then see if the problem still exists.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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