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Popup HTML editor not responding

  • mark01
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7 years 7 months ago #140754 by mark01
Popup HTML editor not responding was created by mark01
Recently upgraded via Softacolus to V2.50+ build 160728. I want to change font/colour/etc of the Answer Options. Go to Edit Answer option - highlight the text, click the pen to start HTML editor in popup window - but nothing happens. Have tried all 3 options [inline/popup/etc] in global setting - but nothing changes.
What am I doing wrong?
Regards
Mark
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  • holch
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7 years 7 months ago - 7 years 7 months ago #140762 by holch
Replied by holch on topic Popup HTML editor not responding
Which browser do you use? Have you tried a different browser to test? Did you empy your cache?

Unfortunately it can be a little problematic when LS is installed via a third party app. No one (maybe besides the provider itself, if you are lucky ) knows what they do to the software when they include it into their installer app. Previously some of those "1 click installer" services modified installation routines to fit with their system, which then of course can also lead to problems.

The Limesurvey installation process is so simple that I would always recommend to install a "vanilla" Limesurvey. Then there is the comfort upgrade, which costs some money but is really worth considering, as it makes things quite a bit easier (I am not affiliated with the Limesurvey GmbH and I am not earning any money with this).

But let's first see if emptying the cache / using a different browser helps.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

Last edit: 7 years 7 months ago by holch.
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  • Joffm
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7 years 7 months ago #140797 by Joffm
Replied by Joffm on topic Popup HTML editor not responding
Hi, mark,
In the changelog
Changes from 2.50+ (build 160728) to 2.50+ (build 160731) Aug 1, 2016
there is
-Fixed issue: Extended editor not working on answeroptions (markusfluer)

Maybe this solves your problem.
BTW: There was a bug report about this issue #11488

Best regards
Joffm

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