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Greyed out screen when altering survey settings after update
- Heinrich01
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7 years 7 months ago #139611
by Heinrich01
Greyed out screen when altering survey settings after update was created by Heinrich01
Hi all together,
I recently updated to the newest version of Limesurvey (160725). Everything ran smooth but now when I want to edit some survey settings where a dialog pops up my entire browser screen runs grey and I can't click on anything. The only thing that helps is refreshing the page.
For example, when editing the on/off switch for HTML emails in the survey settings a new pop up comes up telling me that I need to edit my email templates. However, I cannot click on "Close" as the entire screen is greyed out (see attachment).
Does anyone else having a similar problem? Is there any solution? I already deleted the entire limesurvey folder on the webspace and uploaded the new folder without using the old config.php. All plugins are disabled.
Thank you!
Kind regards
Heinrich
I recently updated to the newest version of Limesurvey (160725). Everything ran smooth but now when I want to edit some survey settings where a dialog pops up my entire browser screen runs grey and I can't click on anything. The only thing that helps is refreshing the page.
For example, when editing the on/off switch for HTML emails in the survey settings a new pop up comes up telling me that I need to edit my email templates. However, I cannot click on "Close" as the entire screen is greyed out (see attachment).
Does anyone else having a similar problem? Is there any solution? I already deleted the entire limesurvey folder on the webspace and uploaded the new folder without using the old config.php. All plugins are disabled.
Thank you!
Kind regards
Heinrich
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- Joffm
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7 years 7 months ago #139613
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Greyed out screen when altering survey settings after update
Hi,
no solution, but a hint to the develop team:
This issue was already in 160718, but not in 160620.
Kind regards
Joffm
no solution, but a hint to the develop team:
This issue was already in 160718, but not in 160620.
Kind regards
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
The following user(s) said Thank You: DenisChenu, Heinrich01
The topic has been locked.
- Heinrich01
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7 years 7 months ago #139620
by Heinrich01
Replied by Heinrich01 on topic Greyed out screen when altering survey settings after update
Thank you JoffM. I opened a bug issue.
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