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Ver 2.05 Exporting results: no answer data showing

  • Lsurven
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8 years 2 months ago - 8 years 2 months ago #131284 by Lsurven
Hello kind helpers!
I installed Ver 2.05 and am having trouble accessing responses and statistics. I built my survey and it went live. I pretended I was a punter and complete the survey twice. All seemed fine. However when I try to access the Responses & Statistics from with admin panel, I hit two snags:
1) Firstly, when trying to select filters, only two of my survey's 14 questions appear.
2) If I export results to application (I've tried Excel and pdf formats) it shows all the questions but no response data of any kind.

I have to confess, I am new to Lime, but have used numerous Perl, PHP and other CGI scripts in the past. This one has me stumped.
Can anyone help?
Al
Last edit: 8 years 2 months ago by Lsurven. Reason: minor refinement to greeting
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8 years 2 months ago #131288 by holch
First of all, why would you install 2.05 if the latest really stable release is 2.06 and the latest not so stable release is 2.5?

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8 years 2 months ago #131322 by Lsurven
Thank you for the reply! Iwas trying 2.05 because that is the version that was installed and available via the cPanel of my accounts with two different ISPs. After reading your words, I guess I must look into how to upgrade it to 2.06. I was assuming 2.05 was the latest, cutting edge version.

Thanks for your good work.
Al (book author)
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8 years 2 months ago - 8 years 2 months ago #131324 by Lsurven
It says here that 250plus is the latest stable version:
www.limesurvey.org/stable-release
Can anyone please confirm which version is the most stable of the latest versions?

Al
Last edit: 8 years 2 months ago by Lsurven.
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8 years 2 months ago - 8 years 2 months ago #131330 by Lsurven
PS - I just upgraded my installation using Comfort Update to the current ver 255. (That's the only option I was given).
However, I'm still experiencing the same issue. This is what I get when I export my response data to PDF:
tinyurl.com/j4tlgdf
(No response data showing, as before...) And if I try to set filters, it only shows two of my survey's 14 questions:
tinyurl.com/zet9f7p
Regards,
Al
Last edit: 8 years 2 months ago by Lsurven. Reason: tidied up layout
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8 years 2 months ago #131336 by holch
Yes, that is what is says. But I told you that it is "not so" stable. You should have taken my word for it. ;-)

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8 years 2 months ago #131337 by holch
How does your data table in Limesurvey look like? Are the responses saved?

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8 years 2 months ago #131344 by Lsurven
Thanks... Yes, I guess the survey responses must have been saved correctly, because I've just discovered that I now get a proper and correct export of data if I export in MSWord or MSExcel format. (It's just the the PDF export still shows no response data, but I don't really need that anyway.)

I still have the problem with only two questions showing in the Apply Filters section of the admin interface, but again that's not a serious issue (for me, at least), as I only have 14 questions in my survey, and they are all important. So I guess I am all set now, God willing...
Thanks and best regards,
Al
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8 years 2 months ago #131345 by holch
What type of questions are those other questions that are not shown?

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8 years 2 months ago #131346 by Lsurven
The questions not shown are:
1) Arrays (x3)
2) Long Free Text (x3)
3) Short free text (x2)
4) Text Display (x3)
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8 years 2 months ago #131348 by holch
I don't think that 2, 3 and 4 will appear in the filter anyway (how would you want to filter them?) and arrays probably are also quite tricky to filter.

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The following user(s) said Thank You: Lsurven
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