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Internal Server Error Message

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8 years 3 months ago #129708 by MRID
Internal Server Error Message was created by MRID
Hi all,

One of my colleagues has been trying to upload a token table to a survey and has received the attached error message when doing so. Our IT team has found no error on her workstation so I was wondering whether anyone has experienced this before or knows how to resolve it?
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8 years 3 months ago #129718 by MRID
Replied by MRID on topic Internal Server Error Message
Issue has since been fixed. Illegal characters were found to be present in the token table.
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8 years 2 months ago #131501 by kimhoun
Replied by kimhoun on topic Internal Server Error Message
Dear,
I have meet this problem also when i upload from local to hosting. Could you help me please.

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8 years 2 months ago #131503 by MRID
Replied by MRID on topic Internal Server Error Message
Hi,

We found that our token table included commas and question marks within it. I believe Lime identifies these as illegal characters (within Token Tables). Once these were removed the error message no longer appeared.

Hope this helps.
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8 years 2 months ago #131507 by kimhoun
Replied by kimhoun on topic Internal Server Error Message
Hi,
I have solve this problem already. Thanks.
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8 years 2 months ago #131524 by DenisChenu
Replied by DenisChenu on topic Internal Server Error Message
If you have an internal server error with bad character this is a bug and must be fixed.

We must filter string before try to import and send error.

Denis

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